Recurrent themes include praise for staff members by name (such as Jacinta, Danielle, Jessica, and Kevin), highlighting their professionalism and approachability. Many appreciate the club's upgraded layout, convenient access, maintenance, and specialized facilities, especially the clean pool and locker rooms. However, repeated concerns are raised about limited or removed cardio machines and smaller free weight areas. Requests for amenity restoration and more equipment appear in several posts.
In summary, NYSC Dobbs Ferry is regarded as a well-managed, modern fitness facility in the Westchester County area, appreciated for staff service, renovations, and cleanliness. While there is substantial satisfaction with recent changes, some members seek better equipment availability and more amenities to enhance the overall gym experience.
turned around dramatically
her customer service , attitude and performance
club is fantastic
staff members are outstanding in their friendliness
Loveee the new layout of the gym
very friendly and professional
staffis friendly and motivated
club is always well maintained
equipment is up to date and we'll maintained
full turn around