Common themes include appreciation for the facility's range of amenities such as the pool, sauna, and group classes like yoga and pilates. Convenience of location in Midtown/Hell's Kitchen is frequently mentioned, as well as the affordable pricing compared to other New York City gyms. Class schedules, clean facilities, and a generally welcoming atmosphere are also noted, although a few reviews cite difficulties accessing certain areas or increased crowding at peak times.
Overall, MPHC maintains a solid reputation as a practical and well-equipped fitness center in New York City, particularly valued for its amenities and central location. Trust is built through recurring positive remarks about the staff and the quality of instruction. Some criticisms, especially around policy transparency and ongoing renovations, may affect user satisfaction, but most reviewers find MPHC accommodating for a range of gym and health needs.