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Credibly Reviews

Rated 4.8 based on 255 Reviews

25200 Telegraph Rd # 350, Southfield, MI 48033, United States

Financial Services Southfield

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, customer sentiment toward Credibly’s loan agency services is predominantly positive, particularly regarding speed, professionalism, and personalized attention from staff members like Deven, Mick, Tyler, and Khayluv. Reviewers consistently note the company’s prompt funding processes, honest communication, knowledgeable responses to complex questions, and willingness to address client concerns. However, one reviewer reported a serious issue involving mismanagement of sensitive data and lack of timely follow-up, highlighting an area for potential risk.

The most frequent themes include rapid approval and deposit of funds, staff dedication to understanding individual business needs, and extensive responsiveness—even over extended conversations and email threads. Clients, especially small business owners, emphasize respect for their concerns and the ability to tailor solutions to their unique credit profiles. Only one account details a negative experience, citing data privacy lapses and communication breakdown after a breach, while the rest overwhelmingly describe smooth and successful funding.

In summary, Credibly is generally regarded as efficient and customer-focused in the business funding sector, with a strong reputation for attentive service and transparent processes. In the financial services industry, minor but significant concerns around data security and follow-up should be noted, but most customers reporting from the United States experienced prompt and reliable lending support tailored to small businesses.
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What Customers Are Saying About Credibly?

very prompt, patient, and knowledgeable

exceptional to work with

upfront and the process was very simple

put my mind at ease

was an incredible help

amazing from beginning until the end

genuinely invested in finding the right funding solution

relentless determination to obtain funding

incredibly helpful, providing quick responses

Trustguide extracts key phrases from reviews about Credibly and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Credibly's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Credibly Ratings

5

As of Based on 255 revies as of Jul 10, 2025

Credibly Score

90%

As of Based on 255 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 255 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Credibly's publicly available reviews View source

Candice Addison rated Credibly 5 stars
a week ago
I started my application process with Deven THIS MORNING and my funds are already in my account. He was very prompt, patient, and knowledgeable. Thanks so much for guiding me through this process, Deven! You are awesome.
Steven Odenthal rated Credibly 5 stars
a week ago
Mick was exceptional to work with. He was fast, and accurate, which is very important. I wouldn’t hesitate to refer others to him.
Kevin Clingman rated Credibly 5 stars
a week ago
As a small business lender who works for a bank and owns a business I became very skeptical of the merchant services industry after dealing with some very not so forthright companies and their personnel. Mick and Credibly were upfront and the process was very simple. With my background and experience I asked him so very tough questions and he rose to the challenge with honest and knowledgable answers. Thank you Mick!

Frequently Asked Questions About Credibly

How quickly can I receive funding from Credibly?

Many reviewers report receiving funds within the same day after starting their application. Speedy processing and immediate deposit are frequently highlighted as key strengths of the Credibly service model.

Will Credibly address complex questions or unique business situations?

Yes, reviews show that Credibly representatives take time to answer tough questions and customize solutions. Staff are described as knowledgeable and patient, ensuring they address complex credit profiles and individual business needs.

What happens if there are problems with data privacy at Credibly?

One review reports a case of data being shared too widely with lenders, followed by insufficient communication. Credibly admitted fault in this instance. If concerns arise, customers should persistently follow up for resolution and consider additional steps if accountability is not met.

About Credibly

Financial Services
Credibly is a financial services company specializing in business funding solutions, targeting small businesses and entrepreneurs. Its offerings include loans and merchant cash advances for working capital and business growth. The company operates primarily through a direct application process managed by dedicated service representatives.

Credibly’s operational model emphasizes rapid application review, transparent communication, and personalized advisor support. Clients interact with knowledgeable finance staff who guide them through documentation, eligibility, and product selection via phone and email. Funding approval and disbursal processes are streamlined to prioritize efficiency and communication.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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