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Creative Style Furniture, Inc.

Creative Style Furniture, Inc. Reviews Summary

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Upholstery | Houston, TX

2002 Karbach St, Houston, TX 77092, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Creative Style Furniture, Inc.?

As of Mar 13, 2024, 176 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Creative Style Furniture, Inc.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 27, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Creative Style Furniture, Inc.'s customers had a positive experience.

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Creative Style Furniture, Inc.

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Creative Style Furniture, Inc.'s customer reviews analysis

Evaluating the collective customer feedback for Creative Style Furniture, Inc., the company emerges with a strong reputation for professionalism, quality craftsmanship, and customer satisfaction. Interior designers and individual clients alike praise the firm's ability to deliver bespoke furniture designs that consistently meet or exceed expectations. A highlighted aspect of the company's commendable practices is its organized and well-managed operations, which contribute significantly to the seamless execution of projects. The recurrent praise of the team's courteousness, warmth, responsiveness, and the ability to remember client details fosters a personalized customer experience that complements the tangible quality of the products. Furthermore, the company's efficiency in completing projects, as lauded by multiple customers, and their transparent communication regarding processes and materials, reflects a business acumen focused on client engagement and service excellence.

Positive Feedback

Positive customer testimonials for Creative Style Furniture, Inc. indicate consistent satisfaction with several key aspects of the business. Foremost, the craftsmanship and quality of work are frequently lauded, with interior designers and other clients remarking on the firm's ability to bring custom furniture designs to life with remarkable skill. The organization of the company and management of work product are also cited as strengths, leading to outcomes that are rated highly. The customer service is another significant positive facet, with staff members like Julie, Brian, and Miguel receiving specific mentions for their exceptional assistance and attentive approach. The functional aspects of the business, such as its clean facilities and air-conditioned warehouse, contribute to an overall positive impression. Additionally, the personalized customer service that acknowledges clients by name and the accessible, responsive communication, often within 24 hours, exemplify the company's commitment to building strong customer relations.

Concerns and Threads

While overwhelmingly positive, customer feedback for Creative Style Furniture, Inc. does identify a few areas for potential improvement. One client's mention of mismatching felt glides following a service indicates occasional oversights in product consistency or finishing touches. These instances are isolated but suggest that there is room for meticulous attention to the final details to ensure all aspects of the service adhere to the same high standards. Another potential area of concern, although not directly cited in the reviews, could be the risk of overextending as the business appears to be very busy. This capacity challenge, commonly faced by successful companies, could potentially impact wait times or the ability to maintain the same level of personalized attention as the company grows, which is crucial given the high regard customers have for the individualized treatment they currently receive.

Frequently asked questions about Creative Style Furniture, Inc.

What types of custom furniture services does Creative Style Furniture, Inc. offer?

Creative Style Furniture, Inc. offers a wide array of custom furniture services, including the design and production of sofas, dining chairs, accent chairs, ottomans, and other bespoke pieces. They also offer furniture makeovers, such as refilling cushions and adding new finishes.

How does Creative Style Furniture, Inc. handle customer service and project inquiries?

Creative Style Furniture, Inc. is noted for excellent customer service, responding to emails within 24 hours and maintaining a personable approach by greeting clients by name during visits. They provide detailed explanations of their furniture building processes and materials to offer full transparency to their clients.

Can individuals who are not interior designers work with Creative Style Furniture, Inc. on custom projects?

Yes, Creative Style Furniture, Inc. caters to both interior designers and individual clients. Personalized attention is given to all customers, regardless of their background, ensuring a professional and satisfying experience for those seeking custom furniture solutions.

Recent customer reviews and testimonials for Creative Style Furniture, Inc.

Creative Style Furniture, Inc.
Emily D
5-Star
2 months ago
Absolutely love working with Creative Style! They organized and well managed. Work product 10/10
Creative Style Furniture, Inc.
Missy Stewart
5-Star
3 years ago
I have worked on several projects with Creative Style Furniture. I am an interior designer and count CSF as a valued vendor of mine. I have designed furniture and they have done a beautiful job of building it for me. They have built sofas, dining chairs, accent chairs, ottomans, and furniture for us. I will continue to work with their team. I have been extremely pleased with their work. Missy - Missy Stewart Designs
Creative Style Furniture, Inc.
Elle
5-Star
3 months ago
Beautiful cushions, quickly made. Their operations manager, Miguel, was such a pleasure to work with. He went above and beyond. You can’t go wrong working with these folks
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Overall Rating

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A+
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C
D
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Overall Rating
4.9
/5
176
reviews
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About Creative Style Furniture, Inc.

Upholstery

We are a team of designers, artisans and craftsmen that make new upholstered furniture and re-upholster items. For 60 years we have been designing and building high quality furniture and furnishings for the residential , hospitality and commercial industries.

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