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CookUnity Reviews

Rated 4 based on 3300 Reviews

Caterers in Brooklyn

630 Flushing Ave 3rd floor, Brooklyn, NY 11206, United States

Published on
July 24, 2025
Last updated
July 24, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of CookUnity's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About CookUnity?

all their dishes are tasty

way yummier than other companies

It’s been great so far!

have been great in taste, flavor, options and service

really good. The meals are fresh, varied, pretty well balanced

very very good customer service (phone, email and text)

super easy and convenient

Trustguide extracts key phrases from reviews about CookUnity and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 24, 2025, 3300 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of CookUnity's publicly available reviews View source

Roxana Carrion rated CookUnity 5 stars
Edited a month ago
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So far so good! I started the service because i wanted to eat more vegetarian dishes, and I have no time to cook anymore. So far all their dishes are tasty, with good portions. The food stays cold when delivered. They have a vast menu to choose from, compared to other food services. From middle eastern dishes, to Korean, Spanish, and Italian, they have it all! I love that the containers are recyclable and honestly, I think their vegetarian dishes are tastier than the non vegetarian ones. If the prices were a bit lower, I’d order 7 dishes a week, one for everyday weekday.
xueqin918 rated CookUnity 5 stars
6 days ago
I received my first Cook Unity box this week. Unlike other meals delivery companies' packages. It is a reusable cooler bag and well designed. I heat up my first meal today. It is way yummier than other companies that I have tried. I ordered the 6 meals plan. Hopefully, the other 5 hold up the expectation.
Brian Conn rated CookUnity 1 stars
6 days ago
I haven't had the chance to try one of their meals yet. With the first delivery when I opened the box all the meals were warm. I chatted with an agent and they stated their meals keep in the shipping box for 48 hours. I replied to check the tracking and the shipment took 72 hours. I was issued a credit and placed another order. The new order was $9.99 extra but no big deal. The second order arrived today and was a warm mess. The shipping box was soggy and ripped down one of the corners. Upon opening there were paper sacks with gel oozing out that were no longer frozen. Upon removing the meals they were also stuck together. Will not be placing another order and 2 strikes is enough.

Reviews Summary

Reviewers of CookUnity prepared meal delivery service generally express positive sentiments, with frequent mentions of food quality, diverse vegetarian and international menu options, convenience, and sustainable packaging. Many describe meals as tasty, well-portioned, and highlight the ease of ordering and reheating. Some criticisms appear regarding delivery reliability, meal temperature upon arrival, and occasional customer service shortcomings related to refunds or support.

Common themes include the variety and rotation of menu choices, accommodating dietary needs and allergies, and the company’s reusable bag delivery model. Positive feedback is especially notable regarding fresh taste, balanced meals, and app usability. Issues are most often related to packaging—such as meals arriving warm, soggy, or damaged—and delays in delivery or misattributed responsibility to logistics partners. Customers also report effective, timely customer service resolutions when problems do occur.

Overall, CookUnity is regarded as a leader in the prepared meal delivery market for its food quality, menu diversity, and eco-friendly service structure. While most customers are satisfied, attention to packaging and delivery timelines remains important for sustaining its positive reputation across the United States.
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Frequently Asked Questions About CookUnity

How does CookUnity handle dietary restrictions or allergies?

Customers can exclude specific allergens and filter meal options through CookUnity’s digital platform. The service provides a wide selection of menu items, accommodating various dietary needs, including vegetarian dishes and different international cuisines.

What happens if meals arrive warm or damaged?

If meals arrive at an unsafe temperature or are damaged, customers can contact CookUnity customer service for help. Reports indicate that issues are usually resolved with credits, refunds, or reshipments, although concerns about consistency in resolution have been noted.

How are CookUnity meals delivered and packaged?

CookUnity delivers meals weekly in reusable cooler bags, which reduce waste compared to traditional insulated boxes. Meals are intended to stay cold in transit, and customers are advised to refrigerate promptly upon delivery. Bags are picked up on subsequent deliveries.

About CookUnity

Caterers
CookUnity is a meal delivery service specializing in chef-prepared, ready-to-eat dishes. Operating in the food service industry, CookUnity provides a subscription-based platform where customers choose from a rotating menu of meals tailored to various dietary preferences and restrictions, delivered directly to their homes in insulated packaging.

The company works with a team of chefs to design and prepare meals in centralized kitchen facilities. Orders are placed via a digital platform or app, and meals are delivered weekly in reusable cooler bags. The process emphasizes convenience, portion control, eco-friendly packaging, and user customization through app-based menu management and dietary filtering.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.