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Complete Landsculpture Reviews

Rated 4.1 based on 80 Reviews

Landscape Gardeners in Dallas

2000 Sandy Ln, Dallas, TX 75220, United States

Published on
June 10, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Complete Landsculpture's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Complete Landsculpture?

completed work for a home sale

incredibly professional, responsive

super helpful throughout the design process

the finished product is everything we hoped for

very good service

super-pleased with the dedication

Very professional would recommend

on time and on budget

didn't leave any mess

over promise and under deliver

very disappointed with their service

no longer have trust in this company

Trustguide extracts key phrases from reviews about Complete Landsculpture and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 80 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Complete Landsculpture's publicly available reviews View source

Benjamin McCuistion rated Complete Landsculpture 1 stars
2 months ago
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Been over 1 year now to do a pretty simple pool remodel and add a coupe of gates and a small section of fence to our project. Our project manager left the company and we have been trying to get some warranty issues resolved for over 3 months now and I can’t even get as much as a simple email or phone call from them. I’ll be posting pictures of the before and after from the remodel and I promise it looked 100% better before they did their work. I’ve tried to be patient and I’ve been more than professional in my approach but evidently they don’t care. I’m hesitant to write a review but when a company doesn’t have the common courtesy to simply email me or make a call I tend to assume they have zero integrity. I was raised in a way that you are only as good as your word. Evidently Complete Landsculpture is totally lacking in that area. If you ever get a quote from them I’d highly recommend you run and not walk away. They are the epitome of over promise and under deliver.
Barry Steele rated Complete Landsculpture 1 stars
7 years ago
We are very pleased with the design, quality and customer service of Complete Landsculpture. Jeff Ditta and team did an outstanding job for us, from the design phase all the way through to installation and clean up. We also had them do a patio concrete extension for us with the same attention-to-detail that went into the landscaping. We just with we could rate them higher than 5 stars!
Kevin D rated Complete Landsculpture 1 stars
7 years ago
Complete Landsculpture completed work for a home sale for me and I engaged them again to do landscaping on a pool/outdoor space project. Tim, my account manager did a great job explaining the possibilities and steps to achieve our vision. Most importantly he worked well with the other vendors, i.e., pool builder, irrigation, AV. I would certainly use CL again for this type of work.

Reviews Summary

Complete Landsculpture possesses a mix of reviews that casts the company in fluctuating lights of reputation. Critical assessments point to significant customer service issues, such as non-responsiveness and lack of follow-through on warranty claims, particularly following employee turnover. A specific complaint included a drawn-out pool remodel project with warranty concerns left unaddressed. On the positive spectrum, instances of high satisfaction showcase the company's professionalism, quality design, skilled project management, and effective collaboration with vendors. Timely project completion and positive post-service reactions, including emergency responses, contribute to the company's favorable image. The varying experience suggests inconsistency, with customer service being a pivot for satisfaction or dissatisfaction. Overall, while project outcomes and craftsmanship quality are praised, the customer experience is marred by communication and service accountability problems, which appears to influence the company's reputation strongly.
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Frequently Asked Questions About Complete Landsculpture

What should I expect in terms of communication and project management with Complete Landsculpture?

While many customers praise Complete Landsculpture for excellent communication and project management, there have been reports of communication issues, particularly with follow-up on warranty issues. It's advisable to discuss communication expectations up front and clarify the process for addressing potential future concerns.

Can I expect Complete Landsculpture to handle unexpected issues or problems that arise during the project?

Many reviews express satisfaction with the way Complete Landsculpture has handled unexpected challenges, including providing emergency assistance for issues not directly related to the project. However, it is essential to clarify responsibilities and potential additional costs before the project begins.

Are there any hidden costs or charges that I should be aware of when working with Complete Landsculpture?

Some customers have reported receiving additional bills for services they thought were included, such as fixing broken pipes or sprinkler systems. It's crucial to thoroughly discuss and have a detailed written agreement regarding what services and contingencies are included in the project quote to prevent unexpected charges.

About Complete Landsculpture

Landscape Gardeners
Complete Landsculpture is an award winning, full-service landscape design firm founded in 1985. We offer residential and commercial landscape and outdoor living solutions and services. From design and installation to maintenance and management, we are ready to improve the appearance and value of your property. Complete Landsculpture offers comprehensive, innovative and creative solutions for all your landscape and outdoor living needs – Creating a Complete Outdoor Experience
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.