The analysis of recent customer reviews for Cocks Moors Woods Leisure Centre reveals a mixed reputation with both commendations and criticisms. Positive feedback highlights the well-liked Roller Disco event, attesting to its family-friendly atmosphere, approachable staff, ample parking, and engaging party-like environment with music suitable for different age groups. Staff across the facility are praised for their friendliness and helpful nature, and the facility itself is considered nice by patrons. Customers also express appreciation for the professional attitude of the lifeguards. However, the leisure centre faces significant challenges, particularly surrounding the state of cleanliness in the pool and changing rooms. Additionally, customers report frustration with perceived hidden costs and difficulties when trying to cancel memberships, with specific reference to a lack of transparency regarding contracts and a cumbersome cancellation process involving third-party companies. This has resulted in several customers feeling deceived and choosing not to return.

Cocks Moors Woods Leisure Centre Reviews
Rated 3.7 based on 1213 Reviews
Alcester Rd S, Kings Heath, Birmingham B14 6ER
Leisure Centres | Birmingham