Clyde Kitchens Reviews

I have reluctantly given 1 star as this is the only way I can leave a review. I am extremely disappointed with this company, I didn’t want to leave a bad review, I would rather have resolved this, however they have left me no option as despite several emails they are not responding: The installation of our kitchen started on 28th October 2024 and ended on 9th July 2025: During this time: Payment for units was made in full, as requested, before delivery on 21/10/24 Half the cost of fitting paid to the initial fitter who then went off sick The other half was paid to the replacement fitters, however when they left, we noticed doors were damaged and the new ceiling they fitted was sagging and uneven. This had to be re-plastered by our own decorator, at our own cost There were 4 separate visits from workmen and 3 deliveries of damaged units The screws not fitted correctly on dishwasher door which damaged 2 sets of doors, including the current set Several doors and panels were damaged during fitting Our new American Style Fridge/Freezer was damaged in several places when moved during the installation We had to endure the cost and physical effort of having to lay protective floor covering on 4 separate occasions We had to call Clyde's office frequently to chase for updates There were visits from the Clyde Sales Director and the company who manufacture the kitchen units to look at the damage and argue who is at fault I sent a letter and email to the Sales Director on 18th July 2025 requesting compensation for disruption, significant stress, anxiety and inconvenience and after receiving no response I chased and received a reply on 19th August proposing a meeting on a day I work. I proposed 2 other dates and, to date, this has been ignored. Another date was not suitable and a telephone call with requested with no response to date The kitchen installation is complete; however the quality of the units is very poor, we had to fill in holes on units and touch up the paint on doors. The inside of the units is a mess as there were no caps fitted on the screws. The sink is now leaking and doors rubbing against each other! I would not recommend this company.

having a new kitchen built as I write this all done by Clyde kitchens, we were there to decide the final bits and pieces. Jack is very helpful and very polite nothing is to much bother if you are thinking of having a kitchen or bathroom they are very helpful and I would definitely recommend them.