Closets by Design - Austin Reviews

Reviewers consistently note a highly positive experience with Closets by Design for custom closet and storage solutions. Customers highlight the professionalism, efficiency, and courtesy of both designers and installation teams, frequently mentioning specific staff members’ expertise. Positive patterns such as smooth project management, clear communication, and fulfilling customized needs are also evident. One reviewer, however, reported dissatisfaction with material quality and issue resolution, showing some inconsistency in outcomes.

Common feedback includes praise for expert design consultation and ability to maximize storage in a functional manner. Customers across various project types—closets, pantries, offices, and garages—often mention the designers’ practical recommendations and the installers’ professionalism. Many note projects proceeded on time, with design and installation teams listening to customer input. The importance of clear up-front consultation and attention to post-install adjustments is a recurring theme.

Overall, Closets by Design is regarded as a reputable cabinet and storage solution provider with a strong record of customer satisfaction and professionalism. While isolated negative experiences exist, the company earns frequent recommendations and repeat inquiries from homeowners seeking custom organization solutions.

Closets by Design specializes in providing custom cabinetry and storage solutions for residential spaces. The company designs, manufactures, and installs personalized closet systems, pantries, office storage, and garage cabinets tailored to meet each client's organizational requirements. Services are delivered primarily through in-home consultations and hands-on installation.

The company operates by first arranging consultations where design specialists assess needs, take measurements, and present layout options. Clients receive detailed design breakdowns and cost estimates before work begins. The manufacturing and installation process is managed by professional teams, ensuring custom-fit solutions are created and implemented efficiently in customers’ homes.