Overall sentiment for Choose My Car's vehicle finance and brokerage service is notably positive, with the majority of reviewers reporting straightforward transactions and helpful support from individual team members such as Dean, AJ, Adrian, and Kav. Many customers praise the staff’s efficiency and guidance during the financing and purchase process, though the company does receive criticism from a minority of posts regarding problem resolution, warranty disputes, and communication with associated dealers.
Recurring positive themes include speedy finance approval, attentive assistance in selecting vehicles, and clear communication throughout paperwork and vehicle delivery. Reviewers often call out helpful specific employees by name, highlighting consistency in staff engagement. However, there are two reviews reporting issues relating to post-sale fault management, with one mentioning a lack of support and another highlighting excellent assistance from the complaint team in reclaiming a deposit.
Based on reviewer feedback, Choose My Car maintains a solid reputation as an efficient and customer-focused vehicle finance broker. Customers across the UK, including Manchester, frequently mention a smooth transaction process. Despite isolated concerns over dealer relationships and aftercare, the company is generally considered a reliable option within the UK car finance market.
Recurring positive themes include speedy finance approval, attentive assistance in selecting vehicles, and clear communication throughout paperwork and vehicle delivery. Reviewers often call out helpful specific employees by name, highlighting consistency in staff engagement. However, there are two reviews reporting issues relating to post-sale fault management, with one mentioning a lack of support and another highlighting excellent assistance from the complaint team in reclaiming a deposit.
Based on reviewer feedback, Choose My Car maintains a solid reputation as an efficient and customer-focused vehicle finance broker. Customers across the UK, including Manchester, frequently mention a smooth transaction process. Despite isolated concerns over dealer relationships and aftercare, the company is generally considered a reliable option within the UK car finance market.
Read more
