ChooseMyCar Reviews

Overall sentiment for Choose My Car's vehicle finance and brokerage service is notably positive, with the majority of reviewers reporting straightforward transactions and helpful support from individual team members such as Dean, AJ, Adrian, and Kav. Many customers praise the staff’s efficiency and guidance during the financing and purchase process, though the company does receive criticism from a minority of posts regarding problem resolution, warranty disputes, and communication with associated dealers.

Recurring positive themes include speedy finance approval, attentive assistance in selecting vehicles, and clear communication throughout paperwork and vehicle delivery. Reviewers often call out helpful specific employees by name, highlighting consistency in staff engagement. However, there are two reviews reporting issues relating to post-sale fault management, with one mentioning a lack of support and another highlighting excellent assistance from the complaint team in reclaiming a deposit.

Based on reviewer feedback, Choose My Car maintains a solid reputation as an efficient and customer-focused vehicle finance broker. Customers across the UK, including Manchester, frequently mention a smooth transaction process. Despite isolated concerns over dealer relationships and aftercare, the company is generally considered a reliable option within the UK car finance market.

Choose My Car is a vehicle finance brokerage service that assists customers in obtaining car loans and purchasing vehicles through partnered dealers across the UK. The company operates primarily as an online and phone-based intermediary, linking buyers with lenders and facilitating the vehicle selection process through its network of dealers.

The company’s operational model includes providing finance approval, coordinating necessary documentation, and guiding customers step-by-step from application to vehicle delivery. Staff members assist with matching clients to suitable vehicles, arranging test drives when requested, and completing all paperwork efficiently to ensure that the process is streamlined and timely.