Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Chelsea Piers Fitness Reviews

Rated 4.4 based on 250 Reviews

60 Chelsea Piers, New York, NY 10011, United States

Gyms | New York, NY

Published on
January 19, 2024
Last updated
March 13, 2024

Reviews Summary

Chelsea Piers Fitness appears to generally have a strong reputation among its clientele, particularly in regards to its exhaustive range of facilities and picturesque location, with views that enhance the workout experience. The natural light, view of the Statue of Liberty, and amenities such as the indoor track, pool, and various sporting courts are frequently lauded. Distinctions are also made between Chelsea Piers Fitness and its competitors, noting superior facilities and workspace availability as a key differentiator. However, there's a clear trend concerning price dissatisfaction and a perceived decline in value for money, with several mentions of price hikes not being justified by the service or conditions provided. There are recurring criticisms about customer service and management quality, which point to potential issues in staff training or engagement. Negative experiences related to the gym's atmosphere, specifically the temperature control, and an incident of harassment are also significant and impact the establishment's reputation.

Read more

What Customers Are Saying About Chelsea Piers Fitness?

Trustguide uses AI to extract key phrases from reviews about Chelsea Piers Fitness and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Chelsea Piers Fitness's customers had a positive experience.

Positive
Neutral
Negative

Chelsea Piers Fitness Ratings

5

As of Based on 250 revies as of Jan 19, 2024

Chelsea Piers Fitness Score

As of Based on 250 revies as of Jan 19, 2024

Got a busrning question about Chelsea Piers Fitness?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 250 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Chelsea Piers Fitness's publicly available reviews View source

Max Goodstein rated Chelsea Piers Fitness 5 stars
9 months ago
By far the best gym I have ever been to in Manhattan! Immaculate facilities, tons of equipment, extraordinarily well-kept and fresh-looking locker room with an excellent sauna and steam room. However, what sets this place apart from the rest is the atmosphere and environment in the gym. It’s light and airy, with high ceilings and windows that let in tons of natural light, looking out to the river. Since it’s on a pier, you can even see the Statue of Liberty down the bay. It motivates me to come back every day. The sheer amount of activities here is mind-blowing, from the indoor track, boxing ring, volleyball, basketball, and pool. Even the stretching area is excellent, with the artificial turf. The cafe seating area can double as a coworking space with Wi-Fi and views looking south down the river. The coffee in the cafe is even good! They also offer a private locked bike storage area in the garage included in the membership. I can not say enough good things about this gym.
Daria Dubois rated Chelsea Piers Fitness 5 stars
4 days ago
I considered Equinox vs Chelsea Piers and Equinox is so far behind on the facilities! I know it is a bit off the usual way, but if you want to just just pick up weights but also have fun, CP is so much better! They have endless facilities of rock climbing, basketball, my fav sand volleyball, swimming pool, saunas, kickboxing, running track around the entire space, sun decks.. and even better they also have classes for all types of sports! In addition, for me the deal breaker was when I realized that Equinox didn't have working space. The CP has quiet booths and huge seating area where you can work with a really good wifi.
Unique Stewart rated Chelsea Piers Fitness 5 stars
4 days ago
Terrible place, would not recommend. The owners and management are absolutely terrible. The gym is Cold all winter and hot all summer. And the price increases every year. Juicebar is just not good. Near equinox prices yet, less than half the locations of equinox lifetime or tmple. Big space though.

Frequently Asked Questions About Chelsea Piers Fitness

What types of facilities does Chelsea Piers Fitness offer?

Chelsea Piers Fitness is known for its wide range of facilities, including an indoor track, boxing ring, volleyball, basketball, swimming pool, sauna, steam room, rock climbing, sand volleyball, sun decks, and a co-working space with Wi-Fi.

How does Chelsea Piers Fitness compare to other gyms like Equinox in terms of facilities?

Members who have experienced both Chelsea Piers Fitness and Equinox tend to prefer the former for its broader range of facilities and activities, and the workspace options that are not offered by Equinox.

Are there concerns related to the pricing or value for membership at Chelsea Piers Fitness?

Yes, a theme in the feedback suggests dissatisfaction with the gym's annual price increases, which some members do not feel are justified by corresponding enhancements to services or facilities.

About Chelsea Piers Fitness

Gyms

Big complex with an indoor pool & track, sports courts, waterfront sundecks & a cafe, by membership.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.

How was your experience with Chelsea Piers Fitness?

People also checked

Be Fit Gym logo
Be Fit

Rated 5 stars

FITNESS SF - Mid Market logo
Fitness Sf

Rated 4 stars

YouFit Gyms logo
Youfit Gyms

Rated 5 stars

Facet Seven Heights logo
Facet Seven

Rated 5 stars

The Refinery logo
The Refinery

Rated 5 stars

Live Fit Gym • Nob Hill logo
Live Fit Gym

Rated 5 stars

Planet Fitness logo
Planet Fitness D

Rated 3 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.