Trustguide floating notification
Get Trustguide AI reviews widget free
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Carmoola logo

Carmoola Reviews

Rated 4.8 based on 473 Reviews

Financial Services in London

1 Whittlebury Mews West, London NW1 8HS

Published on
July 28, 2025
Last updated
July 28, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Carmoola's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

Got a busrning question about ?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

What Customers Are Saying About Carmoola?

an absolutely positive experience

the whole process has been so easy

made the experience smooth and stress-free

the app is easy to use and convenient

Loved the entire experience

so simple and easy to do

a matter of minutes to get the whole thing sorted

Staff are incredibly helpful and very efficient

super quick and painless

resolved the issues very quickly

Trustguide extracts key phrases from reviews about Carmoola and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 28, 2025, 473 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Carmoola's publicly available reviews View source

Sam Burdett rated Carmoola 5 stars
a week ago
This is some text inside of a div block.
What can I say, an absolute breeze to refinance my vehicle at a better rate. I happened to look at refinancing my vehicle just by chance, but was surprised when Carmoola offered a better rate than my current finance company. The process was quick and pain free using the app and my current finance was settled within the hour. I did speak to customer services to make sure everything was in order and they were polite, energetic and very helpful. Overall an absolutely positive experience and would have no hesitation recommending Carmoola to friends and family.
Sian Desouza rated Carmoola 5 stars
a week ago
Amazing service. This is the first time I have used Carmoola and had never even heard of them before, it just come up on my clearscore when doing a search for new car finance. The whole process has been so easy, the people are really helpful and super responsive. My car payment was made within around 10 minutes of me sending the invoice from the main dealer. You can check cars you are interested in through the app and play around with the deposit amounts etc to get the monthly payments you are looking for before submitting your signed agreements, They kept me in the loop the whole time and attached me into the emails they sent to the dealer. I got an amazing interest rate that none of the other companies could even come close to. I love how you can see your car in the app once it’s bought and you can make payments whenever you want. It’s looking great so far. The whole process has been amazing thanks Carmoola.
Liam Wilson rated Carmoola 5 stars
a week ago
I recently contacted Carmoola regarding car finance and had the pleasure of speaking with Tom and Kev. Both were incredibly friendly, professional, and helpful from start to finish. They took the time to walk me through the process, explained everything clearly, and answered all my questions without making me feel rushed or pressured. It’s rare to find such genuine and approachable customer service these days, but they made the experience smooth and stress-free. A great first impression of Carmoola – highly recommend if you’re looking into car finance!

Reviews Summary

The overall sentiment toward Carmoola's car finance service is overwhelmingly positive, with customers frequently citing ease of use, fast processing, and competitive rates. Reviewers consistently note that the app is user-friendly and that transactions, including settlements and payments, are processed quickly. The professionalism and helpfulness of the customer service team, with specific mentions of staff members like Tom, Kev, Kayleigh, Hayley, and Sam, are recurring highlights. There are no significant complaints or negative feedback in the current set of reviews.

Frequent themes include the app’s intuitive design, efficient application and approval process, and responsiveness of support staff. Users appreciate features such as in-app car management, payment flexibility, and a lack of pressure during the sales process. The ability to quickly settle existing finance and obtain favorable rates stands out, as does the option to use a virtual payment card at dealerships.

Based on these reviews, Carmoola is regarded as a trustworthy car finance provider with a robust digital experience, particularly noted for its fast turnaround and efficient customer support. The company’s reputation is enhanced by repeat usage and customer recommendations. Within the vehicle finance sector, Carmoola appears to set a high bar for convenience and responsive service.
Read more

Frequently Asked Questions About Carmoola

How fast is the car finance approval process with Carmoola?

Many reviewers report that Carmoola’s approval and settlement process is very quick—often completed within minutes to an hour, once the required information and documents are provided through the app.

Is the Carmoola app easy to use for managing car finance?

Customers frequently mention that the Carmoola app is intuitive and convenient to use, providing features such as flexible payment options, in-app car management, and guided steps for the finance process.

Does Carmoola provide support if I encounter issues during the finance process?

Reviewers highlight that Carmoola’s customer service team is responsive and helpful in resolving issues quickly, either through the app or by phone, ensuring users receive prompt assistance if problems arise.

About Carmoola

Financial Services
Carmoola is a company that provides car finance solutions through a digital platform. Its main service allows customers to apply for vehicle loans, refinance existing finance, and manage car payments through an intuitive mobile app. The model is centered on providing direct-to-customer vehicle financing solutions. The company operates through a user-friendly app and web interface, supporting quick approvals, digital documentation, and integrated payment processing. Customers can manage their loans, interact with support staff, and even use a virtual finance card through the platform. Workflow emphasizes speed, transparency, and minimal in-person requirements.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
8593150453310836026

How was your experience at Carmoola?

Positive sentimentNeutral sentimentNegative sentiment

Top rated companies in Financial Services

Handepay logo
Handepay

Rated 4.2-Star

West One Loans logo
West One Loans

Rated 4-Star

Lendwise Ltd logo
Lendwise Ltd

Rated 3-Star

Equifinance logo
Equifinance

Rated 1.9-Star

ALYVE logo
ALYVE

Rated 4.2-Star

My Debt Plan Ltd logo
My Debt Plan Ltd

Rated 4.5-Star

Install Trustguide reviews widget on your website
Trustguide floating notification
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.