Car Spares Distribution Reviews
Rated 4.5 based on 272 Reviews
Car Parts Stores in Birmingham
722-726 Kingsbury Rd, Erdington, Birmingham B24 9PN
Published on
March 6, 2024
Last updated
July 10, 2025
Overall, Car Spares Distribution Ltd seems to have a mixed reputation among customers. Positive reviews suggest that when the company performs well, customers experience excellent service, receiving helpful advice and commendable assistance from knowledgeable staff who are willing to go the extra mile, as shown in the case of providing a clutch urgently and offering lower prices than competitors. The company's proficiency in providing car parts using a customer's registration details is also noted favorably. However, recurring complaints center around issues of customer service, including reported instances of staff negligence and insufficient knowledge of car regulations, particularly concerning license requirements for number plate creation. These negative experiences suggest inconsistencies in staff training and behavior, which could potentially undermine the company's standing.
According to customer feedback, Car Spares Distribution Ltd is capable of providing brisk and efficient service for urgent needs, such as locating specific car parts quickly, suggesting they have an efficient procurement system for emergencies.
Some customers report that Car Spares Distribution Ltd offers more competitive pricing than larger chains such as Halfords, though this may vary depending on the product or service in question.
While many customers have affirmed the staff's helpfulness and knowledge in car parts, there have been instances where staff showed lack of familiarity with legal requirements for services such as number plate creation, suggesting that staff expertise may be inconsistent.
