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Car Spares Distribution Ltd
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Car Spares Distribution Ltd Reviews

Rated 4.5 based on 272 Reviews

722-726 Kingsbury Rd, Erdington, Birmingham B24 9PN

Car Parts Stores | Birmingham

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Published on
March 6, 2024
Last updated
March 13, 2024
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Reviews Summary

Overall, Car Spares Distribution Ltd seems to have a mixed reputation among customers. Positive reviews suggest that when the company performs well, customers experience excellent service, receiving helpful advice and commendable assistance from knowledgeable staff who are willing to go the extra mile, as shown in the case of providing a clutch urgently and offering lower prices than competitors. The company's proficiency in providing car parts using a customer's registration details is also noted favorably. However, recurring complaints center around issues of customer service, including reported instances of staff negligence and insufficient knowledge of car regulations, particularly concerning license requirements for number plate creation. These negative experiences suggest inconsistencies in staff training and behavior, which could potentially undermine the company's standing.

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What Customers Are Saying About Car Spares Distribution Ltd?

Trustguide uses AI to extract key phrases from reviews about Car Spares Distribution Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Car Spares Distribution Ltd's customers had a positive experience.

Positive
Neutral
Negative

Car Spares Distribution Ltd Ratings

5

As of Based on 272 revies as of Mar 06, 2024

Car Spares Distribution Ltd Score

As of Based on 272 revies as of Mar 06, 2024

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Customer Reviews

As of Mar 13, 2024, 272 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Car Spares Distribution Ltd's publicly available reviews View source

Peter Wallace rated Car Spares Distribution Ltd 5 stars
2 weeks ago
Thank you Bart and team for going out there way to locate me a clutch that I needed so desperately as I going to Glasgow the next day. Thank you to all the team at carspares. You will be seeing me soon with a big box of chocs
Martin Dudley rated Car Spares Distribution Ltd 5 stars
a week ago
Kept me waiting at the desk for over 5 minutes.... I was literally the only person in the shop, and multiple staff members just walked past me, then charged me nearly 15 quid for one spanner.... Unfortunately I was in a situation that I needed the tool so didn't have much choice.... Won't be going back any time soon...
Gagandeep Deol rated Car Spares Distribution Ltd 5 stars
a week ago
Tried to get number plates made here. The person behind the counter didn’t have a clue on what was required legally to make up the plates. He advised I needed a printed paper copy of my license certificate and the electronic dvla certificate was not acceptable …. Which it is! Ended up going Halfords round the corner which did accept my digital certificate and actually worked out CHEAPER. Awful customer service with staff who clearly do not know basic car legislation. Very worrying avoid at all costs !

Frequently Asked Questions About Car Spares Distribution Ltd

Does Car Spares Distribution Ltd offer quick service for urgent requirements?

According to customer feedback, Car Spares Distribution Ltd is capable of providing brisk and efficient service for urgent needs, such as locating specific car parts quickly, suggesting they have an efficient procurement system for emergencies.

Is Car Spares Distribution Ltd more affordable than its competitors?

Some customers report that Car Spares Distribution Ltd offers more competitive pricing than larger chains such as Halfords, though this may vary depending on the product or service in question.

Can I trust the staff at Car Spares Distribution Ltd to have the necessary knowledge for my car needs?

While many customers have affirmed the staff's helpfulness and knowledge in car parts, there have been instances where staff showed lack of familiarity with legal requirements for services such as number plate creation, suggesting that staff expertise may be inconsistent.

About Car Spares Distribution Ltd

Car Parts Stores
722-726 Kingsbury Rd, Erdington, Birmingham B24 9PN
Visit website
441213776414
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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