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Gsf Car Parts Reviews

Rated 4 based on 387 Reviews

Car Parts Stores in Birmingham

Units 21-24, Fort Industrial Park, Dunlop Way, Castle Vale, Birmingham B35 7AR

Published on
April 5, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Gsf Car Parts's customers had a positive experience.

Positive
80%
Neutral
Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Gsf Car Parts?

Trustguide extracts key phrases from reviews about Gsf Car Parts and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 387 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Gsf Car Parts's publicly available reviews View source

Anyo Nes Mirked rated Gsf Car Parts 1 stars
a month ago
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Rude, terrible customer service. Rang them to enquire about returning a battery that does not fit. They answered the call but was put on hold straight away with no explanation. On their website, typed in vehicle number plate, then page shown batteries that would fit. Picked one from what was shown. Unfortunately battery is too big. Now left with having to deal with sending this useless item back at my own expense. Will not be using this company again and can not recommend.
Adil R rated Gsf Car Parts 1 stars
a year ago
Good customer service and great value for money on a lot of car parts. I needed some coil spring, and GSF quoted me £39 each, whereas euro car parts said £120. Both were the same part and same make. Will be using them again. You can check online and just reserve what you need. They open for collection on a Saturday aswell.
Mohammed Abdul Kadir rated Gsf Car Parts 1 stars
a year ago
Discounted car part suppliers. Great to pick up bits for car service and general maintenance. The carpark onsite can be a little tight during busy times but overall great service from a group of chaps who clearly love doing what they do (evident from their banter and the atmosphere in the store). Great 👍🏽

Reviews Summary

Evaluating the overall company reputation of GSF Car Parts through recent reviews suggests a mixed customer experience. Positive feedback praises the affordability of parts and the convenience of checking availability and reserving online, with particularly favorable comparisons made in cost relative to competitors like Euro Car Parts. Additionally, positive experiences in some physical locations contribute to customer satisfaction due to knowledgeable staff and a good atmosphere. On the other hand, several customers report issues with customer service, particularly noting experiences perceived as rude or unhelpful. Complaints about incorrect parts being supplied, difficulties in processing returns and refunds, and inefficiencies in service times are recurrent. The trend of experiencing long waits and staff shortages is apparent, which seems to affect the company's ability to maintain a consistent level of service across different branches.
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Frequently Asked Questions About Gsf Car Parts

What should I do if I receive the wrong part from GSF Car Parts?

If you receive an incorrect part, contact GSF Car Parts customer service as soon as possible to arrange a return or exchange. It is advisable to document your order details and the issue with the part to facilitate a smoother resolution.

Can I reserve parts online and pick them up in-store?

Yes, GSF Car Parts offers the ability to check part availability online and reserve them for in-store collection, which can be particularly convenient on weekends as they open for collections on Saturdays.

Are GSF Car Parts prices competitive compared to other car part suppliers?

Many customers find GSF Car Parts to offer competitive pricing, often noting significant savings compared to other suppliers for the same product. However, it's recommended to be cautious of potential discrepancies between online offers and in-store availability.

About Gsf Car Parts

Car Parts Stores
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.