Arnold Clark Autoparts Glasgow Reviews

Analyzing the provided customer feedback for Arnold Clark Autoparts in Glasgow reveals a mixed reception of the business. Customers generally seem to appreciate the staff's knowledge and helpfulness, demonstrating high satisfaction with the customer service, particularly when guidance is required to find the right parts. Repeat mentions of effective service solutions, such as prompt order fulfillment, are positive indications of the company's operational efficiency. However, there are concerning signs of communication and organizational issues, with customers reporting experiences of unavailability of parts that were previously confirmed to be in stock and a lack of timely updates regarding part orders. Such inconsistencies could adversely affect the company's reputation if not addressed. The inconsistency in service experiences suggests that while the company has the potential to offer top-quality service, systemic issues may prevent this potential from being realized consistently.

Our Glasgow HQ is 125,000 square feet of car parts, accessories and consumables, with millions of pounds stock available immediately. We stock aftermarket and OEM parts, and operate over 50 delivery fans throughout the west of Scotland. Trade accounts are welcome, with enhanced payment terms and a rapid delivery service. We have over 200 staff based here, including our e-commerce team and trade call centre.