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Capital UK Ltd logo

Capital UK Ltd Reviews

Rated 4.6 based on 206 Reviews

2nd Floor, 4 Orchard Pl, London SW1H 0BF

Investment & Wealth London

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment for Capital—a trading and investment service provider—is mixed but leans positive. Reviewers consistently highlight user-friendly trading platforms, fast execution, and competitive spreads as key strengths. Most customers describe smooth trading experiences and accessible functionality on both mobile and desktop. However, notable concerns include occasional issues with withdrawals, slow fund transfers, and, in some cases, dissatisfaction with customer service and professionalism.

The dominant themes across the reviews include the intuitiveness of the trading application, ease of order management, and low cost of trading specific assets such as US and EU indices. Some users emphasize their profitability and an appreciation for transparent fee structures, while others wish for broader payment options like crypto wallets. Negative experiences focus on claims of technical issues, unprofessional or rude account managers, and delays in resolving fund withdrawal requests.

In summary, Capital is regarded as a capable and user-oriented investment service, particularly valued for its platform’s usability and competitive trading conditions. The feedback highlights a generally positive reputation in the online trading sector, though potential customers in regions like the UK and Saudi Arabia should be aware of sporadic service and support concerns.
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What Customers Are Saying About Capital UK Ltd?

the turning point in my trading journey

quite low spreads

trading app is so user friendly

Platform is well built and user friendly

execution is fast

one of the best trading apps

just more than simplified

more than user friendly

Trustguide extracts key phrases from reviews about Capital UK Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Capital UK Ltd's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Capital UK Ltd Ratings

5

As of Based on 206 revies as of Jul 10, 2025

Capital UK Ltd Score

60%

As of Based on 206 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 206 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Capital UK Ltd's publicly available reviews View source

Zelda rated Capital UK Ltd 3 stars
Edited 3 months ago
I faced a problem at the beginning. The money was returned to the trading account after requesting a withdrawal, but in the end the problem was resolved and the money reached my bank account. However, there was a clear delay in transferring the money, and this matter bothered me a lot, so I will give a rating of 3 out of 5. This is enough.
Babes Kharoeline Llobrera rated Capital UK Ltd 5 stars
3 years ago
Trading with capital has been the turning point in my trading journey. It all started from me noticing the attractive website and then having all the assets I need. The security of funds that I am assured of also became a trigger for me. I scalp the news here and also trade with other styles without having to complain. The broker does not charge unnecessarily like many brokers do.
P Dizzle rated Capital UK Ltd 5 stars
3 years ago
I am trading US and EU indices here for few months now, and my overall experience is positive. Since I have switched brokers, I have decreased my costs of trading, because of quite low spreads that this broker is offering on indices. Also, up to now I didn’t have any issue with trading app in terms of any interruptions in work.

Frequently Asked Questions About Capital UK Ltd

Is the trading platform easy to use for beginners?

Yes, many reviewers confirm that Capital’s trading app is user-friendly, both on mobile and desktop. Users consistently mention the simplicity of setting orders and locating relevant trading information quickly within the platform’s interface.

Are there any issues with fund withdrawals or transfers?

Some reviewers have reported delays or complications with withdrawal processes and fund transfers, though most cases appear to be resolved. It's advisable to allow extra time when withdrawing and follow up with support if delays occur.

What payment options are supported by Capital?

Payment methods include traditional bank transfers, but some users report that crypto is not currently available as a payment or funding option. Customers seeking expanded payment choices may find this limiting.

About Capital UK Ltd

Investment & Wealth
Capital operates in the financial services sector, offering online trading and investment opportunities across a range of global assets, including indices and forex. The company facilitates access via digital platforms designed for both mobile and desktop use, supporting retail traders and investors through its proprietary trading app and website.

The company’s operational model is based on providing a digital trading environment with features such as transparent fee structures, low spreads, and fast order execution. Customers can manage trades, monitor positions, and fund accounts using various payment options. The process is largely self-service, with some support from account managers and a focus on platform usability.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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