Frequent themes in the feedback include punctual arrivals, friendly and professional drivers, and straightforward booking processes. Customers highlight smooth communication, with some mentioning confirmation texts and updates. Several reviewers particularly appreciate drivers’ willingness to go the extra mile, such as assisting people with disabilities or ensuring comfortable rides. The Edinburgh location appears to benefit from local driver expertise and reliable scheduling.
Based on these insights, Capital Cars has built a strong reputation in Edinburgh for dependable and customer-oriented taxi services. Trust signals such as repeat business, strong recommendations, and personalized driver interactions further bolster confidence for customers seeking hassle-free, quality local transport.
arrived exactly on time
easy to use and book
we weren't disappointed
driver was very pleasant and polite
driver was fantastic! So friendly
Drivers on both journeys were great
on time and gave updates!
driver was very chatty
download the app as we're on holiday
Lovely driver helped an old lady