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Busy Bee Cleaning Service

Busy Bee Cleaning Service Reviews Summary

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Office Cleaning Companies | New York, NY

Unit 6 Kingsmill, London Rd, Loudwater, Loudwater, Buckinghamshire England, HP10 9UB

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Busy Bee Cleaning Service?

As of Mar 13, 2024, 151 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Busy Bee Cleaning Service's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 10, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Busy Bee Cleaning Service's customers had a positive experience.

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Busy Bee Cleaning Service

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Busy Bee Cleaning Service's customer reviews analysis

Busy Bee Cleaning Service exhibits a robust reputation characterized by customer experiences that are predominantly positive, with frequent commendations for their flexibility, responsiveness, and professionalism. Many customers highlight the company's ability to provide meticulous cleaning, even accommodating last-minute requests and tight schedules. Clients praise specific employees by name, reflecting Busy Bee's commitment to hiring responsive staff and maintaining high standards of service. However, an isolated review from a dissatisfied individual—presumably a job applicant—reveals a potential concern regarding unpaid training practices, perceived lack of proper supplies, and inadequate communication following the training session.

Positive Feedback

The positive customer feedback for Busy Bee Cleaning Service accentuates key aspects such as the company's exceptional cleaning standards and their willingness to be flexible with scheduling, often accommodating last-minute changes. Customers are particularly impressed with the staff's professionalism and the thorough job performed, not only in routine cleaning but also in meticulous tasks such as post-party situations and renovation clean-ups. The account managers and office staff are praised for their responsiveness and effective communication, suggesting a well-organized and customer-centric approach. Consistent, daily service quality is observed, contributing to a solid foundation of trust and reliability amongst clients.

Concerns and Threads

While customer feedback for Busy Bee Cleaning Service is mainly favorable, there are indications of shortcomings potentially affecting the company's reputation. Specifically, one negative account from a training participant reports an unpleasant experience that includes perceived exploitation of labor during unpaid training, lack of proper cleaning supplies, and inadequate post-training follow-up. This review suggests potential issues with the company's treatment of trainees, raising concerns about training policies, worker safety and hygiene, and communication transparency. Such feedback, while limited, warrants attention to ensure that all individuals interacting with Busy Bee Cleaning Service encounter fair and positive experiences.

Frequently asked questions about Busy Bee Cleaning Service

Does Busy Bee Cleaning Service accommodate last-minute cleaning requests?

Yes, many reviews indicate that Busy Bee Cleaning Service is flexible and can handle last-minute schedule changes and additional job requests efficiently.

Are the cleaners from Busy Bee professional and thorough in their work?

Customer testimonials frequently commend the cleaners for their professionalism and thoroughness, with many clients expressing satisfaction with the level of detail and care provided in their cleaning services.

Is Busy Bee Cleaning Service responsive and easy to communicate with?

The company has received positive feedback regarding its office staff's responsiveness and the ease of communication with the account management team, indicating a strong commitment to customer service.

Recent customer reviews and testimonials for Busy Bee Cleaning Service

Busy Bee Cleaning Service
Greg W
5-Star
6 years ago
I have been using Busy Bee cleaning service for almost a year now in my apartment and the service provided has always been above the expected. They are always flexible for last minute changes and additional jobs. The cleaners they send and office staff are very responsive and attentive.
Busy Bee Cleaning Service
Kyara Melo
5-Star
4 years ago
All im going to say yes the Application said is not for sure you get the job after training. What i find so wrong is i go for two hours for training. They put me to clean 2 bathrooms for 2 hours. Minding you i cleaned the bathroom for 2 hours with no gloves. The bathroom had tubs and everything so i was cleaning walls toliets with no gloves. I felt so disgusted. I felt like it was a scam. I worked for two hours for nothing. Not to get a call back. I did a great job. I had the audacity to clean the bathroom with no gloves so right there i should of got the job. I was sweating i felt so dirty. We had to clean with so little supplies. Waited a whole week to not get a call back thats horrible. I never ever went to some training to clean. I worked for another cleaning company and i had two days training and they explained everything to me how to clean what not to do. They didn't put me to clean. I just felt they used us they really didn't need us. I feel like it was a scam. The other company paid me for the training and i didn't even clean. Then for this company not to paid for training and also have you clean for two hours straight no stopping with no gloves thats messed up. Thats what you call abuse. I feel like i should of got the job.
Busy Bee Cleaning Service
Edward Sturm
5-Star
6 years ago
Busy Bee did an amazing job cleaning our apartment - they even cleaned the backyard. We had thrown a party and it had gotten a bit more crazy than planned. Busy Bee came in immediately because they could tell that we were concerned, and took care of everything within a few hours. Thank you!
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Overall Rating

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C
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Overall Rating
4.5
/5
151
reviews
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About Busy Bee Cleaning Service

Office Cleaning Companies

Cleaning Service Company located in Flatiron New York. We provide Office cleaning Services, Apartment Cleaning Services, Post construction Cleaning Services, Janitorial services.

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