Analysis of recent reviews for Bulgogi Grill suggests an overwhelmingly positive overall company reputation. Customers express high levels of satisfaction with the dining experience provided by the restaurant, which includes factors such as food quality, service, and atmosphere. The restaurant is commended for its attentiveness to dietary needs, as evidenced by an accommodation for shellfish allergy, and proactive customer service where staff thoroughly explain the dining process and are readily available to assist guests. The BBQ element seems to be a unique point of attraction, with customers enjoying the interactive cooking experience. Additionally, the provision of unlimited side dish refills receives special mention, enhancing the value-for-money perception. However, there is notable feedback concerning the additional 10% staff charge and discomfort due to small table sizes for larger parties. Despite these criticisms, the observed trends reflect an establishment that successfully merges culinary authenticity with efficient service, culminating in a dining experience that customers find memorable and recommendable.
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What Customers Are Saying About Bulgogi Grill?
Trustguide uses AI to extract key phrases from reviews about Bulgogi Grill and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Bulgogi Grill's customers had a positive experience.
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Bulgogi Grill Ratings
5
As of Based on 524 revies as of Apr 16, 2024
Bulgogi Grill Score
As of Based on 524 revies as of Apr 16, 2024
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Customer Reviews
As of Apr 16, 2024, 524 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Bulgogi Grill's publicly available reviews View source
Matt English rated Bulgogi Grill5 stars
3 days ago
What a great place! Never had Korean BBQ before and I'm so glad I did. 3 adults enjoying Leeds for the day so our son booked the table as a nice surprise lunch and we all went for the BBQ. We were looked after from start to finish by the staff, explaining what we had and swapping a few dishes as my wife had a shellfish allergy. Great fun sticking all the meat on the BBQ with loads to spare and unlimited refills of rice and side dishes! Next time, I will fast for a bit to really maximise the refills 😁
Sara rated Bulgogi Grill5 stars
6 months ago
I recently had the pleasure of dining here and it was nothing short of extraordinary. From the moment I walked in, I was greeted with warm hospitality and a cozy, inviting atmosphere.
The highlight of the evening was, undoubtedly, the best customer service. What truly set this place apart was the attentive, friendly and knowledgeable staff. They guided us through the menu, ensuring the power of heat and if we need more rice or other side.
The marination was exquisite, allowing the meat to melt in your mouth with each succulent bite.
Side dishes were a delightful complement to the main course. Each dish was meticulously prepared, showcasing a diverse range of flavors and textures.
The ambiance was vibrant, yet intimate, making it an ideal setting for a memorable dining experience. The cozy seating arrangements and subtle Korean decor added a touch of authenticity to the evening.
I must also commend the restaurant’s commitment to cleanliness and safety measures, which provided an added layer of comfort.
Quynh Anh Vo rated Bulgogi Grill5 stars
6 months ago
Bulgogi BBQ is an exquisite restaurant where you can experience a piece of Korean cuisine. The meat cuts and portions are carefully measured and all the side dishes like rice and kimchi are refillable. The staff are very lovely and are there for you at every moment to help with the grill, sides and cleaning. It is on the expensive side but it makes up with delicious meat, dedicated stuff and cosy atmosphere. It is always a treat do dine here.
Note that there is 10% staff charge.
Frequently Asked Questions About Bulgogi Grill
Does Bulgogi Grill accommodate dietary restrictions such as shellfish allergies?
Yes, Bulgogi Grill is attentive to dietary needs and can make accommodations for customers with allergies, such as swapping out dishes containing shellfish.
Are there any additional charges to be aware of when dining at Bulgogi Grill?
Customers should be aware that there is an additional 10% staff charge added to the bill at Bulgogi Grill.
Is the side dish & rice service limited or can customers request for more?
Bulgogi Grill offers unlimited refills of rice and side dishes, allowing customers to request more at no extra charge.
Korean dishes are barbecued at the tables of this trendy spot with an Asian-style dining room.
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How is this report generated
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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