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Browns Reviews

Rated 4.3 based on 1758 Reviews

One, 43 Paradise St, Liverpool L1 3EU

British Restaurants | Liverpool

Published on
February 12, 2024
Last updated
March 13, 2024

Reviews Summary

Browns Liverpool appears to be held in high regard by most of its customers, with special praise often directed towards the attentive and friendly staff, as well as the unique and attractive decor of the restaurant. Recurrent compliments are bestowed upon specific staff members like Gary and Jason, who are mentioned for their exceptional service. The atmosphere is frequently described as welcoming and conducive to special occasions such as birthdays and celebrations. While the food generally receives positive remarks, particularly for its taste and presentation, there are certain inconsistencies reported in the culinary experience. The allergy care is a noted strength, alongside a good range of foods catering to various dietary needs. Notably, the management seems responsive to customer feedback during unsatisfactory experiences, which suggests a commitment to customer satisfaction. However, there are mentions of occasional issues with the food and facilities, including missing ingredients and the lack of wheelchair accessibility for the upstairs area.

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What Customers Are Saying About Browns?

Trustguide uses AI to extract key phrases from reviews about Browns and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Browns's customers had a positive experience.

Positive
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Browns Ratings

5

As of Based on 1758 revies as of Feb 12, 2024

Browns Score

As of Based on 1758 revies as of Feb 12, 2024

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Customer Reviews

As of Mar 13, 2024, 1758 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Browns's publicly available reviews View source

Steffy (Steffy) rated Browns 5 stars
4 months ago
First time visiting and it certainly won’t be the last. This is such a beautiful restaurant, the decor is lovely and unique. We were looked after by the lovely Gary who was so friendly and attentive, he couldn’t do enough for us. I ordered the chicken schnitzel which was delicious, the fried egg was cooked to perfection. I can’t wait to come back!
Melanie Ovens rated Browns 5 stars
2 weeks ago
Having allergies, the allergy menu and care were amazing. Good range of food for all allergies. Lots of gluten free options. The staff and service were friendly and exemplary. Drinks were lovely. Sadly, the food was not great that night. The fish was fresh but the batter not crunchy. Please take the mint out of the mushy peas. A classic doesn't need any fussy treatment. Would go again.. Dietary restrictions: One of the best places for allergy care. Staff took it seriously and were hyper careful. This is a refreshing positive experience.
Mark Tarnavskyi rated Browns 5 stars
2 weeks ago
I have ordered the traditional English breakfast as was really wondering how it will be cooked here. Canonically, it had black pudding, beans, mushroom, tomato, sausages, ham, egg, butter and toast. The contents were cooked well and tasted fabulously. I had poached egg even though you can have either this one, scrambled or fried. Despite being tasty, I felt like it was a bit not much enough for a full English breakfast (I wished I had more mushrooms and tomatos), likewise, it missed hash browns which, in my opinion, would make it trully fulfilled. Anyway, an overall impression was satisfying as I had been kindly served by a waiter and didn't find any bit of food repelling. Price is relatively low considering pretty interior and rich atmosphere. For the breakfast, I paid £10.45 (not including drink) Reasonable cooking waiting time Vegetarian options: Some vegetarian options available on the menu. Parking: It doesn't have its own parking nearby, because is situated in the centre of Liverpool. The closest parking building is 6 mins away of walking distance. Not free Kid-friendliness: There are no really any specific places or comforts for kids, though, it is suitable enough to take children with you there for breakfast, teaching them to behave politely in an elite place like this.

Frequently Asked Questions About Browns

Does Browns Liverpool have a diverse menu catered to specific dietary needs?

Yes, Browns Liverpool offers a diverse menu with a good range of food for various dietary needs including an extensive allergy menu and many gluten-free options. The staff is commended for their careful handling of dietary restrictions.

Can Browns Liverpool accommodate special occasions?

Absolutely, Browns Liverpool is frequently praised for creating a welcoming and well-suited atmosphere for special occasions like birthdays, celebrations, and holiday dining. Guests report that the staff contributes positively to the festive experience.

Is there parking available at Browns Liverpool and is it wheelchair accessible?

Browns Liverpool does not have its own parking facility; the closest parking building is a 6-minute walk away. The restaurant does not have a lift, so wheelchair access to the upstairs dining area is not available. However, the main floor can accommodate wheelchairs.

About Browns

British Restaurants

All-day British chain brasserie & bar with lobster nights & afternoon tea in a grand cafe setting.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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