Browns Liverpool appears to be held in high regard by most of its customers, with special praise often directed towards the attentive and friendly staff, as well as the unique and attractive decor of the restaurant. Recurrent compliments are bestowed upon specific staff members like Gary and Jason, who are mentioned for their exceptional service. The atmosphere is frequently described as welcoming and conducive to special occasions such as birthdays and celebrations. While the food generally receives positive remarks, particularly for its taste and presentation, there are certain inconsistencies reported in the culinary experience. The allergy care is a noted strength, alongside a good range of foods catering to various dietary needs. Notably, the management seems responsive to customer feedback during unsatisfactory experiences, which suggests a commitment to customer satisfaction. However, there are mentions of occasional issues with the food and facilities, including missing ingredients and the lack of wheelchair accessibility for the upstairs area.
Yes, Browns Liverpool offers a diverse menu with a good range of food for various dietary needs including an extensive allergy menu and many gluten-free options. The staff is commended for their careful handling of dietary restrictions.
Absolutely, Browns Liverpool is frequently praised for creating a welcoming and well-suited atmosphere for special occasions like birthdays, celebrations, and holiday dining. Guests report that the staff contributes positively to the festive experience.
Browns Liverpool does not have its own parking facility; the closest parking building is a 6-minute walk away. The restaurant does not have a lift, so wheelchair access to the upstairs dining area is not available. However, the main floor can accommodate wheelchairs.
All-day British chain brasserie & bar with lobster nights & afternoon tea in a grand cafe setting.
