Common feedback includes warnings about the total repayment amounts, which are often described as much higher than expected for the initial loan value. Several reviewers call out lending practices as exploitative, with phrases like “highway robbery” and “scam” used multiple times. Confusion over loan approval amounts, concerns about sharing sensitive bank information, and issues with mailed pre-approvals or possible privacy breaches were also reported.
Overall, Big Picture Loans has a reputation in the US as an accessible short-term lender for those with lower credit, but the company's practices are viewed as problematic by most reviewers. The company’s quick approval and easy access to funds are acknowledged, but the accompanying high costs, aggressive repayment terms, and security concerns significantly undermine trust and overall satisfaction.