Common feedback includes allegations of bait-and-switch tactics, hidden fees, nonexistent reservations, and problems securing confirmation numbers. Customers describe frequent situations where they booked a flight, only to be contacted later and told tickets were not available unless they paid significantly more. Reviewers also highlight customer service difficulties, with many citing ignored refund requests or non-responsive communication. Specific complaints mention credit card issues and concerns over fraudulent activity across different U.S. cities and international routes.
Based on the themes present in these reviews, Best Ticket Fare has a notably poor reputation in the online travel and airline booking sector, particularly within the United States. Customers repeatedly caution others to avoid this company due to widespread issues with pricing honesty, booking reliability, and post-sale support. As described by users, the company's business practices raise consistent consumer protection concerns.