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Best Tickets Reviews

Rated 4.6 based on 40 Reviews

8930 Wurzbach Rd Suite 100, San Antonio, TX 78240, United States

Entertainment Companies San Antonio

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment in customer reviews for Best Tickets is highly positive, with many patrons expressing satisfaction with the ticket purchasing process and the personalized service provided. Frequent mentions of specific staff members, such as Jerome, Yvonne, Anahí, Cass Woods, and Wayne Smith, highlight a strong emphasis on attentive, responsive, and knowledgeable customer service. While reviews are overwhelmingly complimentary, a few commentaries on value and trustworthiness also reinforce the business’s consistency, with minimal—if any—criticism observed.

Common feedback includes praise for the ease and speed of transactions, the availability and affordability of ticket options, and professional, friendly assistance both online and in-person at the ticket office or specific locations like Wurzbach. Customers across San Antonio refer to longstanding relationships, authentic tickets, and positive outcomes in complex scenarios such as event cancellations. The recurring mention of individual staff going beyond expectations builds a strong sense of reliability and customer loyalty in the region.

Overall, Best Tickets is regarded as a trusted and reputable event ticket provider in San Antonio, frequently earning repeat business due to positive staff interactions and a seamless buying experience. Their reputation for reliable service and personalized support anchors their standing as a dependable choice for sports and entertainment tickets in the local market.
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What Customers Are Saying About Best Tickets?

absolutely 5 STAR!!

super fast great communication

quick and smooth

our experience was awesome

goes way beyond to help

greeted me with a warm welcome

Buy with confidence!

get the most bang for my bucks

so great and helpful

Always positive and gets you the best tickets

Trustguide extracts key phrases from reviews about Best Tickets and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Best Tickets's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Best Tickets Ratings

5

As of Based on 40 revies as of Jul 10, 2025

Best Tickets Score

100%

As of Based on 40 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 40 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Best Tickets's publicly available reviews View source

Joseph Elizondo rated Best Tickets 5 stars
2 weeks ago
Our tickets were amazing and the experience, every aspect from start to finish, was absolutely 5 STAR!!
Janet Salazar rated Best Tickets 5 stars
2 months ago
Got my tickets from cass woods , super fast great communication definitely will be purchasing more tickets from best tickets soon 🫶🏻
Juan rated Best Tickets 5 stars
2 months ago
Ticket options are always great and wallet-friendly! The handover process is quick and smooth. I definitely found my new source for Spurs tickets!

Frequently Asked Questions About Best Tickets

Are Best Tickets staff knowledgeable and helpful with seat selection?

Yes, multiple reviews mention staff offering seating suggestions, providing information about location and proximity, and guiding customers through available options to help select seats that suit individual needs and price ranges.

How reliable is Best Tickets for authentic tickets and refunds?

Reviews indicate a strong track record for providing authentic tickets, including for major events. The company is noted for honoring refunds when events are cancelled, standing behind their products to ensure customer trust and satisfaction.

Can tickets be purchased and picked up in person?

Yes, customers can order and collect tickets in person at the Best Tickets office. Reviews describe a smooth ticket handover and positive, direct interactions with staff during in-person visits.

About Best Tickets

Entertainment Companies
Best Tickets specializes in the sale of event tickets, including sports, concerts, and live entertainment events. The company operates in-person at their office and through an online platform, providing customers with access to a wide range of ticket options, seating choices, and event locations.

Best Tickets manages both online and in-person transactions, allowing clients to book, purchase, and collect tickets efficiently. The business employs knowledgeable staff members who assist with seat selection, pricing information, and event logistics. Their workflow accommodates cancellations, refunds, and special requests as part of standard operations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.