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Berners Tavern Reviews

Rated 4.5 based on 2063 Reviews

10 Berners St, London W1T 3NP

British Restaurants | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

Berners Tavern enjoys an overall affirmative reputation among its patrons, underscored by frequent commendation of its ambiance, food quality, and select staff members. However, the establishment's reputation is not without blemish, as evidenced by inconsistencies in service quality. A recurring theme in customer feedback is the venue's impressive decor and atmosphere, which contribute significantly to the dining experience. The quality and taste of the food generally receive high praise, particularly the lunch starters and the unique dishes such as the Dorset crab and Chateau Briand. Notably, some staff members are individually recognized for their attentive service and knowledgeability, enhancing the overall experience for guests. Nevertheless, the service appears to be a dividing factor; while some employees are lauded, others are criticized for lack of warmth, inefficiency in fulfilling requests, and occasional unintended pressure to hasten the dining process. This dichotomy in service quality has resulted in an occasional detraction from an otherwise enjoyable visit, influencing the company's reputation in the eyes of some customers.

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What Customers Are Saying About Berners Tavern?

Trustguide uses AI to extract key phrases from reviews about Berners Tavern and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Berners Tavern's customers had a positive experience.

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Berners Tavern Ratings

3

As of Based on 2063 revies as of Jan 12, 2024

Berners Tavern Score

As of Based on 2063 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 2063 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Berners Tavern's publicly available reviews View source

Fahad Altayar rated Berners Tavern 3 stars
2 weeks ago
We had dinner here. The place is very nice and well-decorated. The food, too, was delicious. The service, though, was not up to the looks and vibes of the place. There was no smile from the employees whatsoever; for example, we had to order the check three times to receive it. One of the employees was quite rude. Only the young man who waited for us was the good person to have received service from.
Kurtis C. Lam rated Berners Tavern 3 stars
3 months ago
Beautiful place. We had 2 courses lunch. Starting with beef tartare and prawn cocktail, and both were delicious. Main dishes were also good, but I really loved the starters. BTW, floor manager Fabio was fabulous Date of visit : 8 Oct, 2023
Brian Frank rated Berners Tavern 3 stars
3 months ago
Great vibes. Food was really good, just a touch pricey for what you get. Overall thoroughly enjoyed. Do recommend. Would rate 4.5/5 but not an option.

Frequently Asked Questions About Berners Tavern

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What are the standout dishes at Berners Tavern?

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Customers frequently mention the beef tartare, Chateau Briand, Dorset crab, and the steak as standout dishes at Berners Tavern. The food quality and taste are generally praised by patrons.

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Does Berners Tavern accommodate dietary restrictions?

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Berners Tavern offers some options for dietary restrictions, including gluten-free bread. However, the reviews suggest that the vegetarian options may be less satisfying, and some dishes may include unlisted ingredients like coriander, which could affect guests with specific preferences or allergies.

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Is the service at Berners Tavern consistent?

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Service consistency appears to be an area with mixed reviews. While some staff members are commended for exceptional service, there are notable instances of service falling short of customer expectations, such as delays in receiving the check and a lack of warmth from some employees.

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About Berners Tavern

British Restaurants

Jason Atherton's upmarket Modern British restaurant in Ian Schrager's London Edition Hotel.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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