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Bath Fitter Reviews

Rated 4.9 based on 1576 Reviews

2851 Broadway Ste 800, Cheektowaga, NY 14227, United States

Kitchen Showrooms Cheektowaga

Published on
July 19, 2025
Last updated
July 19, 2025

Reviews Summary

The overall sentiment toward Bath Fitter’s bathroom renovation service is strongly positive, with reviewers repeatedly noting professionalism, punctuality, and positive staff interactions. Customers mention specific installers by name, such as Joe A., Dylan, Mike, Brenden, Chuck, and Todd, highlighting their thoroughness and efficiency. The fact that several staff members are praised by name reflects a pattern of personal and attentive service. There are virtually no substantive complaints, with only minor reference to price relative to estimates, but even this is positive.

Frequent themes across the reviews include staff punctuality, clear communication, and consistently tidy workmanship. Many customers mention the cleanliness of the work, the careful protection of floors, and installers keeping them informed throughout the process. Bath Fitter’s process also stands out, with short wait times from scheduling to installation and efficient completion—often in under five hours—even for complex tear-outs. Customers also frequently mention being happy with both materials and final results.

Overall, Bath Fitter is regarded as a reliable and professional bathroom renovator with a strong local reputation. The company’s consistent quality, efficient workflow, and personable staff reinforce trust in their service. Repeat customers and multiple recommendations suggest Bath Fitter’s standing in the region is solid and well-established.
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What Customers Are Saying About Bath Fitter?

quick turn around time

everything has gone smoothly

could not be happier

vast improvement

very professional, took pride

worked with my budget

his work is clean and neat

Kept us posted every step

very neat and tidy

job well done 👍

Trustguide extracts key phrases from reviews about Bath Fitter and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Bath Fitter's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Bath Fitter Ratings

5

As of Based on 1576 revies as of Jul 19, 2025

Bath Fitter Score

100%

As of Based on 1576 revies as of Jul 19, 2025

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Customer Reviews

As of Jul 19, 2025, 1576 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Bath Fitter's publicly available reviews View source

Megan VillaReale rated Bath Fitter 5 stars
2 months ago
Great experience with Bath Fitter. From the quick turn around time to get the job schedule, about 2 weeks from the intial meeting and the result, I'm extremely happy. Joe A. Was our installer. He was on time, friendly, thorough and clean. He got straight to work and did a wonderful job. I love my new tub and have the ease of mind of no leaks with having a life time warranty.
John Javonillo rated Bath Fitter 5 stars
6 months ago
I’m thrilled with the work Bath Fitter did on replacing our bathtub to a stand-up shower! Dylan has been absolutely fantastic throughout the process. He’s been professional, meticulous, and really takes pride in his work. From the design phase to the installation, everything has gone smoothly, and Dylan’s attention to detail has truly made a difference. The shower looks amazing, and we’re really impressed with the quality of the materials and craftsmanship. I highly recommend Bath Fitter to anyone considering a bathroom upgrade, and Dylan deserves special mention for his exceptional service!
Wayne Hergert rated Bath Fitter 5 stars
6 months ago
Mike and Brenden were the best installers I have ever dealt with. They were enjoyable to deal with and answered any snd all question I had. We contracted to have a new walk-in shower installed. They started working the minute they showed up and didn’t stop until the job was done. Even with a complete tear-out of my old cast iron tub and ceramic tile walls, they completed the job completely with in four and a half hours!!! My wife snd I could not be happier about our new walk-in shower!!! Best of all, they were the least expensive of all the estimates I had gotten. I would recommend Bath Fitters to anyone for any bathroom remodeling!!!

Frequently Asked Questions About Bath Fitter

How quickly can Bath Fitter complete a bathroom renovation?

Reviewers report that Bath Fitter typically completes installations within a single day, often in as little as four to five hours, even for projects involving full tear-outs and new installations.

Are Bath Fitter installers professional and tidy during the job?

Yes, multiple reviews mention that installers are punctual, courteous, and take precautions such as laying down floor protection and cleaning up thoroughly after the renovation is complete.

Does Bath Fitter handle both design and installation phases?

According to customer feedback, Bath Fitter provides support from the design consultation through installation. Staff remain communicative throughout the process, ensuring customer preferences are met at each stage.

About Bath Fitter

Kitchen Showrooms
Bath Fitter provides bathroom renovation services, specializing in installing new bathtubs, showers, and surrounds. The company operates within the home improvement industry, with its services delivered in person at customer residences by trained installation staff.

Bath Fitter manages projects from the initial consultation through to final installation. The process involves in-home assessments, scheduling, site preparation, and completion by named installers. The workflow emphasizes protection of the customer’s home, careful planning, and efficient execution, often completing renovations within a single day.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.