Evaluating the company reputation of Ban Di Bul, the Korean restaurant in Manchester's St. Peter Square, the customer feedback presents a mixed perspective. Generally, there are commendations about the quality of food, especially the BBQ, which is frequently described as flavorful and the seafood pancake, which maintains its reputation over seven years. Patrons appreciate the restaurant for offering a fun and engaging dining experience, highlighted by group-friendly settings and interactive meal preparation. However, this is contrasted by criticisms focusing on portion sizes, which some customers find to be insufficient relative to the price point. Complaints of the meat's freshness and quality, alongside concerns about service efficiency and hospitality, are notable detractions from an otherwise positive experience. Instances of inconsistency in dish preparation, such as the underwhelming bibimbap, further contribute to customers' varying satisfaction levels. Despite these setbacks, the restaurant has shown positives in customer service, with staff members exhibiting honesty and attentiveness in instances cited by customers.
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