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Avalon Guest House Reviews

Rated 3.2 based on 133 Reviews

132 Woodsley Rd, Woodhouse, Leeds LS2 9LZ

Bed & Breakfast | Leeds

Published on
July 13, 2024
Last updated
July 13, 2024

Reviews Summary

Avalon Guest House appears to have a mixed reputation, with feedback highlighting both areas of satisfaction and significant concern. A key theme in customer experience is the inconsistency in service quality, ranging from positive interactions with friendly staff to encounters with rude and aggressive personnel. Maintenance and housekeeping are also significant concerns, with multiple reviews citing rooms in a state of disrepair, poor repairs, and unclean conditions that may affect health and comfort. There is also evidence of functional deficiencies such as booking errors and miscommunications that considerably disrupt the guests' plans. On the other hand, the guest house is commended for its affordability and some of the amenities provided, such as the full English breakfast and the provision of basic toiletries.
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What Customers Are Saying About Avalon Guest House?

Trustguide uses AI to extract key phrases from reviews about Avalon Guest House and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Avalon Guest House's customers had a positive experience.

Positive
Neutral
Negative

Avalon Guest House Ratings

1

As of Based on 133 revies as of Jul 13, 2024

Avalon Guest House Score

As of Based on 133 revies as of Jul 13, 2024

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Customer Reviews

As of Jul 13, 2024, 133 customers have reviewed this business and rated it 3.2 Star out of 5. Trustguide conducted an in-depth analysis of Avalon Guest House's publicly available reviews View source

Matthew Hamilton rated Avalon Guest House 1 stars
5 months ago
Booked in October for one person for one night, arrived on the day I was due to be booked in to be told they didn't have a room for me. I don't know how they managed it but they didn't have a room for someone who booked 5 months in advance. If you want a place to stay avoid this place at all costs.
Mamadou Diallo rated Avalon Guest House 1 stars
6 months ago
I have come in here for an emergency stay, I have done nothing with my time minus try and avoid the workers here as there happens to be a negative spin on every breath I take. When I first arrived to my room there was no carpet, it was instead what the carpet should have been on, and even that was out of use, I was getting fragments of it tying my leg and leaving a burning sensation, after some time they decided time to do carpets, fine minus I was literally given 5 minutes to get evacuate for over an hour in middle of night. I hated doing this to be honest with you I had hoped it would not get this bad, but when the place you sleep has become a health concern, as you can see by the leakage of the radiator fluids, which happen to leave me with a sore sensation, and add fuel to my already flaming low mood, it becomes a bit harder to ignore, not just this watching how my friend was treated in here, sleeping on a bed that had a crack running through it is insane. I sincerely wish this establishment a positive existence. But being in a hotel where the owners or whoever they are can invite themselves at night in to your room, and lead with constant threats is hardly a sign of respect for your customers. I’m really surprised to see that such things that I had come to take for granted was being taken from me on a day to day basis, such as proper sanitation, that example of this was when the shower had broken and supposedly some people where using it and it was fine, although they never thought to take note off door or let others know this shower works, this issue has plagued this place on multiple counts, forcing me to go through them to get things done and they are no fun to deal with, and I already have low mood so it’s last thing I need, not just that they find the worst repairs possible, and would you be surprised if I told you the repairs don’t last? Also the videos I had posted was how my room got turned in to a stinking swimming pool, in the snap of a finger, I don’t know if it’s causing my organs to rot inside of me, they are telling me it’s just water but it could be other liquids, and they can cause great harm, my trust with them to be fair is running justifiable low, oh, they also said they will fix it yesterday they had over 7 hours on a weekday to stick to their end of the bargain, yet I come back to an radioactive swimming pool. God. I’m not even feeling all that secure writing this, as the last thing my mind is looking for is to but heads with others, but unfortunately for me my hands are quite literally forced. I’m hoping they will awaken their eyes and fix this place.
Paul Warburton rated Avalon Guest House 1 stars
6 months ago
Cheap & cheerful. Abbey who greeted me was very helpful and friendly. Everything else was what you would expect for £55 per night. Adequate. Plenty of on site parking. I did not see any provision for wheelchair access and the main entrance was via a set of steep steps. Inside were lots of stairs. My room had en suite toilet & sink. The main bathroom & shower are shared. Tea making facilities & a small TV supplied.The room itself was small & in need of TLC. Reasonably clean. Towel, hand sanitizer, hand soap , body wash, shampoo, hair dryer all provided? No provision for breakfast. All in all, had everything you needed and was adequate but could have done with a lick of fire.

Frequently Asked Questions About Avalon Guest House

Does Avalon Guest House offer any meals, such as breakfast, with the room bookings?

According to some customer reviews, Avalon Guest House provides a full English breakfast, but the provision of meals may not be consistent for all bookings. It's best to confirm with the guest house directly at the time of booking.

Yes, Avalon Guest House offers on-site parking, which is mentioned as ample by some guests. It is also monitored by CCTV to provide a level of security.

Can guests with mobility issues access rooms easily at Avalon Guest House?

Accessibility may be a concern as reviews suggest the main entrance and internal access involve steps and stairs, without mention of wheelchair-friendly accommodations. Prospective guests with mobility issues should inquire directly with the ghouse regarding accessible facilities.

About Avalon Guest House

Bed & Breakfast
Victorian B&B with straightforward rooms, free WiFi, full breakfast and parking.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.