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Auto Approve Reviews

Rated 4.4 based on 5460 Reviews

233 S Wacker Dr Suite 4400, Chicago, IL 60606, United States

Financial Services Chicago

Published on
July 1, 2025
Last updated
July 1, 2025

Reviews Summary

Overall, customer sentiment regarding Auto Approved’s vehicle refinancing service is strongly positive. Reviewers repeatedly mention the seamless, convenient, and efficient process, with several noting the ability to send documents and communicate via text as a major advantage. Many reference successfully obtaining lower interest rates and reduced monthly payments. However, isolated criticism centers on unhelpful customer service and poor phone responsiveness in some cases.

Common feedback includes streamlined procedures, rapid loan payoff, and well-structured guidance, which proved especially beneficial for those unfamiliar with refinancing. The professionalism of staff, including specific mentions of employees like Dan and Mr Dee, stands out as a reputation-builder. Communication is highlighted as responsive and flexible, usually through text and email, though some customers did experience delays when using phone support.

Auto Approved is regarded as a reliable choice for auto loan refinancing, with most customers reporting positive financial outcomes and smooth transactions. Consistency in positive experiences and ease-of-use points to a company trusted by customers seeking refinancing solutions across a broad region. There is minimal mention of dissatisfaction, but it typically relates to isolated service lapses.
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What Customers Are Saying About Auto Approve?

process was completely seamless

Excellent experience refinancing my car loan

super easy and streamlined

great experience

Customer service has been great

exceptional experience with the team

was able to save money monthly

most pleasant experience I have ever had

communicated frequently and clearly

Trustguide extracts key phrases from reviews about Auto Approve and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Auto Approve's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Auto Approve Ratings

5

As of Based on 5460 revies as of Jul 01, 2025

Auto Approve Score

90%

As of Based on 5460 revies as of Jul 01, 2025

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Customer Reviews

As of Jul 01, 2025, 5460 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Auto Approve's publicly available reviews View source

Justin Bolyard rated Auto Approve 5 stars
a week ago
I recently worked with Auto Approved to refinance my vehicle, and the entire process was completely seamless. I was able to send over all the necessary documents—like my driver’s license and insurance—through text, which made things incredibly convenient. They paid off my previous loan quickly and handled everything with my old lender directly. Not only was the process effortless, but they also helped me secure a much better interest rate—dropping it from over 12% to just around 7%. Highly recommend working with them. 10/10 experience!
Thalia LeeQuigley rated Auto Approve 5 stars
a week ago
Excellent experience refinancing my car loan. It was done in a matter of days and I got a much better interest rate than my original loan. This saved me thousands in interest and lowered my monthly payment. Everything was done from the comfort of my home. Staff was exceptional answering all my questions in a timely manner. I highly recommend them.
Burt Belden rated Auto Approve 5 stars
a week ago
These guys really helped me out gave me super detailed information on what I needed to do and exactly how to do it. Always responded to texts,calls,and emails fast and always took the time to help me when I needed it. Their process is super easy and streamlined so even a person who has never done it before can easily get the job done. I would highly recommend these guys services if you were unfortunate enough to have needed to buy a vehicle during Covid when interest rates were sky high even if you have great credit.

Frequently Asked Questions About Auto Approve

How quickly can I refinance my car loan with Auto Approved?

Most reviews state the process typically takes from a few days up to two weeks to complete. This includes document submission, communication with your previous lender, and updating your insurance.

What methods can I use to communicate or submit documents?

Customers frequently handle most communication and document submissions through text and email, which reviewers note as especially convenient. Phone support is available but may experience slower response times in some cases.

Are there situations where contacting a supervisor or staff is difficult?

A minority of reviewers experienced challenges reaching supervisors by phone or obtaining application status. Most customers, however, had responsive communications, especially through digital channels like text and email.

About Auto Approve

Financial Services
Auto Approved specializes in automotive loan refinancing, helping customers replace existing vehicle loans with new ones at potentially improved rates and terms. Operating within the financial services industry, they facilitate the process primarily through online and remote channels, allowing customers to complete documentation and communication digitally or via phone/text.

The company manages loan processing by collecting required documents, coordinating with previous lenders, and overseeing direct payoff transfers. Customer interaction occurs through multiple channels such as text, email, and occasionally phone calls. Staff provide step-by-step guidance throughout the refinance transaction, emphasizing convenience and digital handling for efficient end-to-end execution.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.