Artis Reviews

Overall sentiment toward John Artis as a catering supplier appears mixed. Several reviewers compliment the company for its quick service, helpful staff, and product range, while others raise significant concerns about communication and after-sales support. Issues include difficulty reaching the returns team and lack of follow-up on customer service calls, indicating inconsistency in post-purchase assistance.

Common themes in the feedback include positive mentions of fast turnaround times, a broad selection of products, and friendly, helpful delivery staff. Customers note efficiency in processes such as unloading and order fulfillment. However, a notable proportion of feedback highlights problems with staff attitude and overly complicated interactions, reflecting inconsistency in professionalism.

Given these observations, John Artis is regarded as a catering supplier with a generally positive but uneven reputation. While many find the team efficient and the service prompt, unresolved concerns about communication and support remain important considerations for prospective customers seeking reliable catering supplies.

John Artis supplies catering products such as crockery and related inventory to businesses and individuals. The company operates within the hospitality supply sector, providing goods that can be ordered by phone or through their website. Delivery is a core part of their service, as highlighted by customer remarks on prompt shipment.

John Artis manages a physical warehouse or distribution setup for logistics and delivery. Processes include customer support handling by a receptionist, order fulfilment, product delivery, and a described system for handling returns or customer queries. The workflow includes coordination between frontline staff and a back-office team for after-sales service.