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Arnold Electric Services, Inc.
Arnold Electric Services, Inc.

Arnold Electric Services, Inc. Reviews Summary

Electricians | Chicago, IL

What do customers say about Arnold Electric Services, Inc.?

As of Feb 27, 2024, 401 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 27, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
401
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Arnold Electric Services, Inc.'s customer reviews analysis

The customer reviews for Arnold Electrical Services suggest a strong overall company reputation, highlighted by recurring themes of professionalism, reliability, punctuality, and expertise. The electricians associated with the company, such as Tony W. and Jon, are consistently praised for their knowledge, skill, and approachable demeanor. Customers feel informed and involved in the service process, often mentioning clear communication, understanding of work performed, and responsiveness to inquiries. The company's ability to handle complex projects, such as a near-total rewire of an older house encountering unexpected challenges, further reinforces their solid reputation as capable and adaptive to various electrical service needs.

Positive Feedback

Customers express a high level of satisfaction with Arnold Electrical Services, focusing on several key positive attributes. The company's professionalism is highlighted, with technicians arriving on time and maintaining a clean working environment. Their work quality is praised, including successful completion of complex rewirings and installations of various fixtures and appliances. The level of expertise shown by employees like Tony Wilburn and the informative consultations provided by staff members such as John Phillips also contribute to the company's strong reputation. The customer-centric approach, evident in refunding customers for simpler-than-expected projects and accommodating house pets during service, solidifies their commitment to customer satisfaction.

Concerns and Threads

The reviews provided here do not contain explicit negative experiences or feedback related to Arnold Electrical Services. All customers report positive interactions and outcomes with no mention of dissatisfaction or complaints. It must be noted that the absence of negative feedback here should not be taken as an absence of any negative customer experiences in general; it is common that not all customer experiences, especially less favorable ones, are publicly shared in reviews.

Frequently asked questions about Arnold Electric Services, Inc.

Is Arnold Electrical Services capable of handling complex rewiring projects in older homes?

Yes, Arnold Electrical Services has shown expertise in managing complex rewiring projects, even in 100-year-old homes, effectively tackling unforeseen issues and providing clear solutions to challenges.

Do Arnold Electrical Services' technicians arrive on time for appointments?

Customer reviews frequently praise Arnold Electrical Services' punctuality, highlighting that technicians like Tony W. and Jon arrive on time and provide timely and clear communication regarding their ETA.

Arnold Electrical Services' focus on customer satisfaction is evident in their transparent communication, professional and friendly service, clean work environments, and actionable advice. They also demonstrate integrity by refunding customers when the actual work needed is less than expected.

Recent customer reviews and testimonials for Arnold Electric Services, Inc.

Arnold Electric Services, Inc.
Margaret Weber
5-Star
a week ago
Arnold Electric was fantastic in every way. From the day they did their free electrical inspection, and provided an estimate, to construction day. They arrive on time, clean, and professional. They installed 6 can lights and three ceiling fans in rooms with no ceiling lights. They did great work and I couldn't recommend them more! Their pricing is very reasonable as well.
Arnold Electric Services, Inc.
JoAnne Kempf
5-Star
a week ago
I have used Arnold Electric for three projects at my house over the past four years. They are so easy to work with. They arrive when they say they'll be there, and they keep you advised of their ETA. The workers are knowledgable and pleasant to deal with. As a single senior, I feel safe; meaning t don't feel like I'm being taken for a ride. They don't try to up-sell by recommending additional work. In fact, a recent project wound up being much simpler than anticipated and they refunded me a portion of the deposit I gave them because the resulting work was half of what was expected! I suppose you could find a less expensive company, but to me, the reliability and comfort I feel working with Arnold is well worth the cost. I can't recommend them enough!
Arnold Electric Services, Inc.
P Allen
5-Star
3 weeks ago
Arnold Electric completed a near-total re-wire of my 100-year-old bungalow; there were many surprises due to questionable remodeling by the former homeowners, but the team at Arnold was never daunted by the challenge and always offered clear explanations and effective solutions. From my first phone contact to the last invoice, the service was excellent. They provided consistent communication of the progress, left the areas clean at the end of each day, and made every effort to reduce the impact to my everyday life. The crew (Jeff, Sam, Tony, etc) deserve extra kudos for accommodating the house pets! I would highly recommend this company for any electrical services and won't hesitate to use them again.
Read all reviews

About Arnold Electric Services, Inc.

Electricians

At Arnold Electrical Services, Inc., our mission is to master the basics and provide the best service possible. We want to provide you a genuine, no hassle and honest experience while we maintain, repair or replace you home's electrical system. All of our people from the staff in and around the shop, our sales force, and our install force have the heart of a teach and want to help get your family taken care of.We provide upfront pricing on the spot in most cases with up to 4 options for you to choose from that is best suited for your needs. All of our work is back by a 5 year warranty EVEN the light bulbs we provide and replace for you.We have 24-Hour Emergency Service Available.

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