The customer reviews for Arnold Electrical Services suggest a strong overall company reputation, highlighted by recurring themes of professionalism, reliability, punctuality, and expertise. The electricians associated with the company, such as Tony W. and Jon, are consistently praised for their knowledge, skill, and approachable demeanor. Customers feel informed and involved in the service process, often mentioning clear communication, understanding of work performed, and responsiveness to inquiries. The company's ability to handle complex projects, such as a near-total rewire of an older house encountering unexpected challenges, further reinforces their solid reputation as capable and adaptive to various electrical service needs.
Customers express a high level of satisfaction with Arnold Electrical Services, focusing on several key positive attributes. The company's professionalism is highlighted, with technicians arriving on time and maintaining a clean working environment. Their work quality is praised, including successful completion of complex rewirings and installations of various fixtures and appliances. The level of expertise shown by employees like Tony Wilburn and the informative consultations provided by staff members such as John Phillips also contribute to the company's strong reputation. The customer-centric approach, evident in refunding customers for simpler-than-expected projects and accommodating house pets during service, solidifies their commitment to customer satisfaction.
The reviews provided here do not contain explicit negative experiences or feedback related to Arnold Electrical Services. All customers report positive interactions and outcomes with no mention of dissatisfaction or complaints. It must be noted that the absence of negative feedback here should not be taken as an absence of any negative customer experiences in general; it is common that not all customer experiences, especially less favorable ones, are publicly shared in reviews.
Yes, Arnold Electrical Services has shown expertise in managing complex rewiring projects, even in 100-year-old homes, effectively tackling unforeseen issues and providing clear solutions to challenges.
Customer reviews frequently praise Arnold Electrical Services' punctuality, highlighting that technicians like Tony W. and Jon arrive on time and provide timely and clear communication regarding their ETA.
Arnold Electrical Services' focus on customer satisfaction is evident in their transparent communication, professional and friendly service, clean work environments, and actionable advice. They also demonstrate integrity by refunding customers when the actual work needed is less than expected.
At Arnold Electrical Services, Inc., our mission is to master the basics and provide the best service possible. We want to provide you a genuine, no hassle and honest experience while we maintain, repair or replace you home's electrical system. All of our people from the staff in and around the shop, our sales force, and our install force have the heart of a teach and want to help get your family taken care of.We provide upfront pricing on the spot in most cases with up to 4 options for you to choose from that is best suited for your needs. All of our work is back by a 5 year warranty EVEN the light bulbs we provide and replace for you.We have 24-Hour Emergency Service Available.
