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Highlights Chicago
Highlights Chicago

Highlights Chicago Reviews Summary

Electricians | Chicago, IL

What do customers say about Highlights Chicago?

As of Apr 10, 2024, 321 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 10, 2024
Last updated
April 10, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
321
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Highlights Chicago's customer reviews analysis

The overall company reputation of Highlights Chicago Inc appears to be overwhelmingly positive based on the current selection of customer reviews. Customers repeatedly commend the professionalism, punctuality, and expertise demonstrated by the Highlights team, particularly mentioning Boz, Cris, Victor, Jube, Martin, and Kaplan by name. The company's ability to offer reasonable pricing, deliver services efficiently, and exceed expectations has engendered a strong sense of trust and satisfaction among its clientele. Communication is highlighted as transparent and responsive, contributing to smooth project execution and high-quality results. The tidiness and conscientiousness in handling customer properties during installations are also appreciated, reinforcing the positive customer experience.

Positive Feedback

Key positive aspects of customer feedback for Highlights Chicago Inc center on the professionalism, efficiency, and quality of service. The team is lauded for its punctuality, completing installations swiftly, sometimes in less than eight hours for multiple light fixtures. Responsiveness is a recurring positive trait, with clients experiencing rapid communication, easy scheduling, and expedited service from initial contact through project completion. The customer-centric approach is further evidenced by clean workspaces after installations and meticulous care taken with customer possessions. Cost-effectiveness is another significant positive, where clients find pricing very reasonable and competitive, enhancing the perceived value of the service.

Concerns and Threads

The reviews provided do not contain explicit negative aspects regarding the customer experience with Highlights Chicago Inc. All customers expressed high levels of satisfaction and recommended the company's services without reservation. As such, it is not possible to identify any key negative aspects of customer feedback from the current data. However, this does not preclude the existence of any drawbacks, as the information is incomplete and does not cover the entire spectrum of customer experiences.

Frequently asked questions about Highlights Chicago

Can Highlights Chicago Inc handle complex electrical installations?

Yes, according to customer reviews, Highlights Chicago’s team, which includes skilled electricians like Boz, Cris, Victor, Jube, Martin, and Kaplan, has been praised for their ability to efficiently handle complex electrical installations, rewiring apartments, and upgrading panels, demonstrating a high level of expertise.

Is Highlights Chicago Inc considered affordable compared to other electricians?

Many clients regard Highlights Chicago Inc as offering reasonable and competitive pricing. Customers have noted that the pricing is VERY reasonable compared to other electricians, and some have mentioned that Highlights provided the best quotes among competitors.

How does Highlights Chicago Inc manage workspace cleanliness during projects?

Customer reviews highlight the company’s care for maintaining cleanliness during projects. The team is known for being conscientious about protecting furniture and artwork, and for ensuring that the workspaces are left clean after the work is completed, often involving measures like covering surfaces and cleaning up post-installation.

Recent customer reviews and testimonials for Highlights Chicago

Highlights Chicago
Ellaine Choi
5-Star
a month ago
If you are looking for a professional and reliable electrician, i highly recommend Highlights Chicago. Boz, Cris and Victor are very professional and easy to work with. They come on time and finish installing 12 new lights in less than 8 hours! They went above and beyond my expectations. Plus their pricing is VERY reasonable compare to other electricians. I would call them again for future projects
Highlights Chicago
Eric Ferring
5-Star
2 months ago
HIGHLY recommended. We had five ceiling fans replaced, old ones hauled away, a ceiling fan switch replaced, and a rewiring of a very annoying kitchen light switch. Jube and Martin were incredibly kind, communicative, and quick! The scheduling process was easy and also scheduled soon after. We will go to highlights for all of our electrical needs! 5/5!
Highlights Chicago
Sergei Afanasyev
5-Star
2 weeks ago
Just had my apartment completely rewired by the crew from Highlights Chicago, and I'm super happy with the work! The whole process was smooth, and they made what I thought would be a massive hassle into a surprisingly cool experience. They were professional, quick, and really knew their stuff, making sure everything was perfect. Honestly, hiring them was one of the best decisions I've made. If you're in need of some top-notch electrical work and want folks who are easy to work with, these are your go-to people. 10/10 would recommend!
Read all reviews

About Highlights Chicago

Electricians
Highlights Chicago is a full-service, family owned, electrical service company that has been serving Chicago land area for over 14 years.
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