Customer sentiment toward Lendumo's loan service is notably negative, with the majority of reviewers expressing strong dissatisfaction. Common behaviors outlined in the feedback include complaints about excessively high interest rates and negative experiences with customer service, which some reviewers label as unprofessional or even fraudulent. While a small portion mention acceptable service or repeated use, critiques such as accusations of deceptive practices and poor support are prevalent, though one customer praised the company for fast and good service.

The recurring themes across reviews are accusations of high or unclear interest charges and a lack of transparency around loan terms, leading customers to pay back significantly more than the amount borrowed. Several individuals describe the service as a scam or claim they were misled about whether they actually received a loan. A minority of reviews reference prompt customer service, but these are rare compared to complaints.

Overall, Lendumo’s reputation among its reviewers is predominantly negative, with trust issues and dissatisfaction centered on loan terms and customer service. Potential borrowers, especially in regions where Lendumo operates, should be aware that the majority of reviewer experiences reflect concerns about transparency and costs, with only limited positive feedback about interactions or process speed.

Lendumo provides short-term loan services within the financial industry. It offers funds to individuals who apply through an online or in-person process, advertising fast access to loans for those with immediate borrowing needs.

The company operates by assessing loan applications, issuing approvals, and disbursing funds to approved customers. Borrowers are responsible for repaying the loans, often through scheduled payments, with interest and fees applied according to company policies. The lending process is handled digitally or via direct contact with service representatives.