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AMP Futures Reviews

Rated 4.5 based on 277 Reviews

221 N LaSalle St 25th floor, Chicago, IL 60601, United States

Financial Services Chicago

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment towards AMP Futures is markedly positive, with reviewers frequently commending the efficiency and professionalism of its customer service team. The chat-based support, in particular, is called out for its promptness and effectiveness, with several customers mentioning helpful interactions with staff like Marius and Daniel by name. However, there are a few instances where customers expressed regret or frustration, indicating occasional inconsistencies in user experience.

Common feedback focuses on AMP Futures' streamlined account setup process, user-friendly online dashboard, and customer-centric operational flows. Many reviews highlight the fast response times, knowledgeable support staff, and improvements in digital features like chat services. Customers mention both their seamless onboarding and effective handling of support queries, with specific praise for the guidance provided during banking and withdrawal issues.

Based on these reviews, AMP Futures is regarded as a reliable and responsive futures broker, especially valued by clients in the UK and internationally. The company stands out for its professional support and clear communication, reinforcing a reputation for competence and transparency in the finance industry.
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What Customers Are Saying About AMP Futures?

very quick, and helpful

Great experience overall!

support friendly, effective and correct.

streamlined

quick and painless, the way they all should be!

new online Customer Service chat

customer service was fast and professional

remedied the situation quickly.

handling of accounts is transparent, accurate, and professional

support is not up to this company (amp) level

Trustguide extracts key phrases from reviews about AMP Futures and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of AMP Futures's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

AMP Futures Ratings

5

As of Based on 277 revies as of Jul 10, 2025

AMP Futures Score

70%

As of Based on 277 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 277 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of AMP Futures's publicly available reviews View source

KN Todorov rated AMP Futures 1 stars
Edited 4 weeks ago
I am new to AMP Futures and can only provide feedback on my initial, first contact with Customer Service. I live in UK and via chat service reached out to the night desk at AMP in US (I assume). Spoke to Marius, who was very quick, and helpful, even anticipating my next question. For now - full stars. Thank you. Update: I normally do not leave negative reviews, but on this occasion, I feel I need to provide an update, and share that I no longer feel the way I did at the beginning. I now very much regret signing up with AMP Futures.
Matt Kastelic rated AMP Futures 5 stars
a month ago
Great customer support. They have a bot that starts off by asking you a few pre-lim questions, then you quickly get connected to the appropriate team. Questions are then answered quickly and clearly from an actual person. Great experience overall!
Robert van Dijk rated AMP Futures 5 stars
a month ago
At first I tried to call. This didn't work well, long waiting time and finally wrong department and disconnected.Apparently Chat is much better to deal with specific questions. English isn't my first language but with some questions up and down the problem I had became clear. I found the support friendly, effective and correct.

Frequently Asked Questions About AMP Futures

How responsive is AMP Futures' customer support?

AMP Futures' customer support is frequently described as quick, efficient, and helpful. Many users report short response times when using the chat service and positive interactions with knowledgeable staff members.

What is the account opening process like at AMP Futures?

Reviewers note that the account sign-up and setup process at AMP Futures is well-organized and customer-centric. Many mention improvements in recent years, including automated flows and a streamlined online dashboard.

Which support channels are most effective at AMP Futures?

Customers state that the chat-based support option is particularly effective, offering fast, clear responses. Telephone support can involve longer wait times, while chat provides a more efficient path to resolving specific questions.

About AMP Futures

Financial Services
AMP Futures is a financial services company specializing in futures brokerage. It provides online trading platforms and account management for clients seeking access to global futures markets. The company delivers its services digitally, offering support and trading features accessible remotely through its website and integrated platforms.

AMP Futures operates with a focus on digital workflows, utilizing customer service chat functions and automated account setup processes. It maintains dedicated support teams and automated systems to streamline onboarding, handle queries, and assist with banking and withdrawal procedures. The business prioritizes transparent handling of accounts and efficient issue resolution through direct communication channels.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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