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American Hartford Gold Reviews

Rated 4.8 based on 1497 Reviews

11755 Wilshire Blvd 11th floor, Los Angeles, CA 90025, United States

Financial Services Los Angeles

Published on
July 2, 2025
Last updated
July 2, 2025

What Customers Are Saying About American Hartford Gold?

very patient and informative

very knowledgeable and helpful

more than helpful

so easy

quick and easy

very informative in the different types

extremely knowledgeable in all matters

very helpful

complete and very precise information

white glove service

Trustguide extracts key phrases from reviews about American Hartford Gold and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of American Hartford Gold's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

American Hartford Gold Ratings

5

As of Based on 1497 revies as of Jul 02, 2025

American Hartford Gold Score

100%

As of Based on 1497 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 1497 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of American Hartford Gold's publicly available reviews View source

Ina rated American Hartford Gold 5 stars
a week ago
The service at Hartford Gold is amazing. As a first time investor in gold, I had a ton of questions. Ian and Matt were very patient and informative. Over a period of a couple of weeks they must have spent two or three hours answering my questions. Before I made a purchase, Matt gave me a high level but thorough overview of what I needed to know about investing in precious metals and made recommendations based on my goals. I am very happy with my purchase and the entire experience. I will definitely be doing more business with Hartford Gold in the future.
John Haines, Sr rated American Hartford Gold 5 stars
a week ago
Just placed an order with a great company, I worked with Max Bethell, and he was nothing but very knowledgeable and helpful with me. Such a professional in this business and is passionate about working with his customers. After my purchase I was sent over to Lisa Firestone to go over all the legal details, shipping and guarantees she too was so professional and courteous. I can't wait for my shipment and to place my next order! I would highly recommend working with both these outstanding people if you are considering buying Gold or Silver like I have.
Joe Bauer Rosenthal rated American Hartford Gold 5 stars
a week ago
So far my experience has been better tan expected. John Gabriel has been more than helpful. I had a long discussion with John and learned qite a bit about investing and the importance of precious metals in my portfolio. I expect to receive my shipment in a few weeks and eagerly look forward to it. I have great trust in American Hartford. Joe Rosenthal

Reviews Summary

The overall sentiment toward American Hartford Gold is highly positive, with reviewers frequently noting the professionalism, patience, and thorough knowledge of staff members such as Ian, Matt, Max, and others. Many clients report that representatives spent significant time addressing their questions and providing clear information about precious metal investments. While some reviews mention initial uncertainty as first-time investors, there are no notable criticisms or negative experiences detailed in this group of reviews.

Common feedback includes praise for the helpfulness and approachability of staff, as well as the transparency and smoothness of the purchase process. Multiple customers highlight team members' abilities to explain investment options and processes in detail, and efficient post-sale coordination is cited as a strong point. Staff are consistently described as courteous, professional, and attentive, ensuring that buyers feel informed and confident throughout.

Overall, American Hartford Gold is regarded as a reliable and well-organized gold dealer, known for its knowledgeable team and effective communication. The consistent quality of interaction and positive post-sale follow-up reinforce the company’s reputation as a dependable partner for precious metal investments, especially for those new to the process.
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Frequently Asked Questions About American Hartford Gold

Does American Hartford Gold provide thorough explanations to first-time investors?

Yes, staff are frequently recognized for providing patient and detailed explanations about investment options, product types, and the overall purchasing process, especially for those new to investing in precious metals.

How does American Hartford Gold handle order confirmation and follow-up?

Various team members confirm transaction details, verify legal requirements, and follow up throughout the process. This attention ensures clients are informed at each step and that all documentation and shipment details are managed carefully.

What is the typical process for purchasing precious metals?

Customers consult with a specialist to discuss investment goals and product choices. After the purchase, another representative reviews legal, delivery, and shipment details, confirming each stage to provide clarity and verification.

About American Hartford Gold

Financial Services
American Hartford Gold is a company operating in the precious metals and investment sector. Its core business involves facilitating the purchase and delivery of gold, silver, and other precious metals for investment purposes. Transactions are conducted with the assistance of dedicated representatives and specialist teams to guide customers through the process.

The company’s operational model involves client consultations, educational discussions, and detailed order confirmations. Staff explain different product types, oversee documentation, and guide investors from initial inquiry to transaction completion. The company manages logistics such as product shipment, legal compliance, and delivery options, ensuring accuracy and transparency in every step.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.