AM Moving Company has garnered an eclectic mix of reviews that illuminate a generally positive customer experience amid a few serious grievances. The positive testimonials frequently praise the movers for their professionalism, efficiency, and courteous demeanor under longer-than-anticipated work hours and demanding conditions such as multi-story buildings without elevators. Instances of exceeding expectations are noted with the movers' ability to adapt to unforeseen circumstances like inclement weather and elevator issues without compromising the originally quoted rates. Although most reviews reflect a high level of satisfaction, one notably negative critique under the updated management outlines issues such as unprofessionalism, unpreparedness, communication barriers, as well as potentially deceptive practices, suggesting inconsistencies in service quality. This isolated review starkly contrasts the otherwise reliable reputation suggested by repeated customers and first-time users, indicating potential room for improvement in the company's operational consistency and dispute resolution protocol.
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