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ALEX & Co. Salon Studio Reviews

Rated 5 based on 52 Reviews

2815 Monroe Ave, Rochester, NY 14618, United States

Hairdressers Rochester

Published on
June 18, 2025
Last updated
June 18, 2025

Reviews Summary

Overall, customer sentiment for Alex & Company Salon is highly positive, with reviewers consistently noting the professionalism, skill, and friendliness of staff such as Jack, Nicole, Alex, Maria, and Tiffany. Many describe attention to detail, personal care for client satisfaction, and a comfortable, stylish salon environment. While only positive experiences are noted in these ten reviews, the focus on repeated satisfaction implies few, if any, critical concerns.

Common feedback includes praise for the wide range of services—such as haircuts, coloring, styling, extensions, and waxing—offered at the Rochester salon. Customers highlight the ease of making appointments, the modern and clean setting, and the ability of stylists to deliver consistently high-quality results. Multiple reviews mention family use and repeat visits, reinforcing perceptions of reliability, versatility, and trust in the salon’s service.

Alex & Company Salon is regarded as a top choice for beauty and haircare in Rochester, as evidenced by frequent recommendations, “would not go anywhere else” remarks, and sustained repeat patronage. The consistent delivery of detail-oriented, client-focused service strengthens its reputation in the local Rochester area.
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What Customers Are Saying About ALEX & Co. Salon Studio?

friendly staff, high class atmosphere

Nicole is smart, knowledgeable, funny, and fun

each time has been Wonderful

always walk away feeling happy & refreshed

Incredible stylist!

Maria is very skilled at what she does!!

Always have a great experience here!

absolutely phenomenal

warm welcoming, loving, and professional environment!!

Nicole is amazing!

Trustguide extracts key phrases from reviews about ALEX & Co. Salon Studio and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of ALEX & Co. Salon Studio's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

ALEX & Co. Salon Studio Ratings

5

As of Based on 52 revies as of Jun 18, 2025

ALEX & Co. Salon Studio Score

100%

As of Based on 52 revies as of Jun 18, 2025

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Customer Reviews

As of Jun 18, 2025, 52 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of ALEX & Co. Salon Studio's publicly available reviews View source

maddie evans rated ALEX & Co. Salon Studio 5 stars
a month ago
This is one of the most beautiful salons in the Rochester area! With friendly staff, high class atmosphere, and ultimate comfort, it is an experience that will have you coming back. My personal stylist, Jack, is extremely detailed and great at what he does. It is obvious that he has passion for his profession and experience in his field. He always takes his time with his clients to ensure that they are fully satisfied before letting them walk out the door. You won’t regret coming here!
Bonnie Marrocco rated ALEX & Co. Salon Studio 5 stars
2 years ago
Nicole is the BEST! She does my hair and waxing and I leave looking and feeling BEAUTIFUL! I always get compliments on my hair, and I owe it all to her! From cut, color, highlights, styling, and waxing, she does it all, and is TOP NOTCH! Nicole is smart, knowledgeable, funny, and fun! I guarantee that you'll not only love the way you look, but you'll want to be her best friend when you leave. The salons are modern and beautiful and everyone there is so friendly and helpful. I could not recommend Nicole at Alex & Co or Salon Miaou more!
Lauren Deisenroth rated ALEX & Co. Salon Studio 5 stars
2 years ago
I have had many visits to Alex & Co Salon and each time has been Wonderful! The entire staff is so kind the salon is absolutely beautiful! I have had multiples visits with both Alex and Maria and have enjoyed every service. I had eyebrow microblading with Alex and absolutely loved it! I get compliments all the time on how beautiful they are. Both Maria and Alex have done my hair many times including: highlights, haircuts, toners, blowouts and so many more things and i love it every time! Tiffany's hair extensions and up-styles are so incredible you have to visit these ladies for your next salon appointment! YOU WILL NOT BE DISAPPOINTED!

Frequently Asked Questions About ALEX & Co. Salon Studio

What types of services does Alex & Company Salon offer?

The salon provides haircuts, coloring, highlights, styling, hair extensions, blowouts, keratin treatments, waxing, and microblading, allowing customers to address a wide range of beauty needs in one location.

Is it easy to book an appointment at Alex & Company Salon?

Yes, several reviews mention that scheduling appointments is straightforward and convenient, and that the salon accommodates repeat visits and family bookings.

Are the facilities at Alex & Company Salon clean and comfortable?

Yes, reviewers consistently note that the salon maintains a modern, aesthetically pleasing, and very clean environment, creating a comfortable and welcoming space for clients.

About ALEX & Co. Salon Studio

Hairdressers
Alex & Company Salon provides a variety of beauty and haircare services, including haircuts, coloring, highlights, styling, extensions, keratin treatments, waxing, and microblading. The salon caters to clients in Rochester and operates in a modern, in-person setting staffed by trained professionals with expertise in multiple aspects of beauty care.

The business functions through a team-based approach, allowing clients to book appointments with specific stylists. Services are delivered in a clean, thoughtfully designed salon environment with an emphasis on detail and client satisfaction. Alex & Company offers a comprehensive menu to accommodate diverse beauty and grooming needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.