Ahad&Co Cpas Reviews Summary

Unclaimed
Claimed

Accountants | New York, NY

2153 Westchester Ave Suite 200, Bronx, NY 10462, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ahad&Co Cpas?

As of Mar 13, 2024, 252 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Ahad&Co Cpas's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 27, 2024
Last updated
March 13, 2024
This demo page is used to illustrate the benefits of a premium Trustguide's listing. Learn more

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ahad&Co Cpas's customers had a positive experience.

Positive
Neutral
Negative
More details
Ahad&Co Cpas

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Learn more

Ahad&Co Cpas's customer reviews analysis

Evaluating the recent reviews for Ahad&Co CPA reveals a predominantly positive reputation, with customers praising the professional expertise and overall service quality. Many clients have emphasized the firm's efficiency, attention to detail, and personalized care, noting the timely communication and proactive approach in managing reminders and updates for tax laws and schedules. Recurrent themes across the reviews consist of the seamless process of tax filing, the user-friendly digital platforms, and the company's support during the pandemic, which has been a lifeline for some businesses. However, there has been a critique regarding perceived changes in the service level, referencing higher fees coupled with communication issues presumably due to hiring non-native English-speaking staff. A reported lack of strategic financial planning to maximize refunds has also been a concern for certain clients.

Positive Feedback

Key positive aspects of Ahad&Co CPA highlighted in customer reviews include the firm's commitment to their clients exemplified by the quality of service and professional acumen. Reviews frequently praise the personalized attention to detail, such as regular updates on tax law changes and reminders for deadlines, preventing late filings and penalties. This level of service continuity promotes customer loyalty, as evidenced by multi-year engagements. Furthermore, clients report effective communication and accessibility, even during peak tax season, with a particular appreciation for the digital platforms which simplify the exchange of information. The gratitude expressed for the firm's guidance and assistance during the pandemic signifies a deep trust in their expertise and client dedication.

Concerns and Threads

Despite the abundance of positive feedback, Ahad&Co CPA faces criticisms that potentially tarnish its reputation. The primary negative aspect concerns the quality of service in terms of strategic advice. Some clients have experienced a perceived decline in the personal touch and detailed planning that was expected, specifically those looking for more assertive strategies to maximize tax refunds. Additionally, the firm’s hiring choices have been called into question, with some clients noting communication barriers with non-native English-speaking staff, which impacts the overall service experience. The juxtaposition between higher rates and these service delivery hiccups have left certain customers dissatisfied, longing for the previous level of service they once enjoyed.

Frequently asked questions about Ahad&Co Cpas

How does Ahad&Co CPA ensure efficient and clear communication during tax season?

Ahad&Co CPA is reported to maintain excellent communication with clients throughout the tax season, offering constant updates and making the process easy through their use of a user-friendly portal for document uploads and streamlined communication.

Does Ahad&Co CPA provide assistance beyond basic tax filing services?

Yes, according to customer reviews, Ahad&Co CPA not only handles tax filings but also assists clients with understanding and taking advantage of relevant tax laws, loan and grant applications, as well as providing email updates on changes that could benefit their clients.

Have there been any negative experiences reported with Ahad&Co CPA's services?

While the majority of reviews are positive, some clients have voiced concerns over a decline in personalized strategic planning, higher fees, and communication issues due to hiring staff with limited English proficiency.

Recent customer reviews and testimonials for Ahad&Co Cpas

Ahad&Co Cpas
Jixi Fox
5-Star
a week ago
Great experience. It’s a little hidden gem. Lots of professionals and CPA’s ready to help and assist. Clean, well maintained, they have their systems and processes very smooth. Definitely a worthy experience. Went there to help a friend with a business and tax info and it was good experience.
Ahad&Co Cpas
Raza
5-Star
2 months ago
Service used to be much better and more time spent with customer. Now Ahad and company are charging high rates but then saving money himself by having South Asian folks that are unable to communicate properly. They firm does straight forward work and NO strategizing to get the customer highest amount of Refund.
Ahad&Co Cpas
Pablo Rodriguez
5-Star
a year ago
I've been coming to Ahad&Co for over 4 years. Mr Ahad Ali and his team are excellent at what they do and they do their work with Pride and Confidence. During the Pandemic because of their help my business is still afloat. They helped me take advantage of all the loan and grant applications that were out there. One of my favorite things about them is that they always keep me updated with emails about any tax law changes that can benefit me and they always send me reminders to get my taxes done. Without their reminders i would've owed so much in penalties. I am grateful to find an accounting firm like them who stay on top of their clients. If you are on the fence about using them i would say go with them without hesitation because you will not regret it.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
252
reviews
Excellent
Good
Average
Fair
Poor
More details

About Ahad&Co Cpas

Accountants

Ahad&Co CPA is a boutique tax accounting firm that provides high-quality, personalized services to businesses and individuals. We work with our clients to help them achieve their goals through our expertise in tax planning, tax preparation, and other financial services that can help improve their bottom line.Our goal is to use our expertise to help you have more time for what's important in your life. Besides, we are committed to helping our clients reach their financial goals by developing innovative strategies tailored to their needs.We do this by building long-term relationships with our clients based on trust, integrity, and professionalism. Better still, we understand that every client has unique needs.

Expand