Evaluating the recent reviews for Ahad&Co CPA reveals a predominantly positive reputation, with customers praising the professional expertise and overall service quality. Many clients have emphasized the firm's efficiency, attention to detail, and personalized care, noting the timely communication and proactive approach in managing reminders and updates for tax laws and schedules. Recurrent themes across the reviews consist of the seamless process of tax filing, the user-friendly digital platforms, and the company's support during the pandemic, which has been a lifeline for some businesses. However, there has been a critique regarding perceived changes in the service level, referencing higher fees coupled with communication issues presumably due to hiring non-native English-speaking staff. A reported lack of strategic financial planning to maximize refunds has also been a concern for certain clients.
Key positive aspects of Ahad&Co CPA highlighted in customer reviews include the firm's commitment to their clients exemplified by the quality of service and professional acumen. Reviews frequently praise the personalized attention to detail, such as regular updates on tax law changes and reminders for deadlines, preventing late filings and penalties. This level of service continuity promotes customer loyalty, as evidenced by multi-year engagements. Furthermore, clients report effective communication and accessibility, even during peak tax season, with a particular appreciation for the digital platforms which simplify the exchange of information. The gratitude expressed for the firm's guidance and assistance during the pandemic signifies a deep trust in their expertise and client dedication.
Despite the abundance of positive feedback, Ahad&Co CPA faces criticisms that potentially tarnish its reputation. The primary negative aspect concerns the quality of service in terms of strategic advice. Some clients have experienced a perceived decline in the personal touch and detailed planning that was expected, specifically those looking for more assertive strategies to maximize tax refunds. Additionally, the firm’s hiring choices have been called into question, with some clients noting communication barriers with non-native English-speaking staff, which impacts the overall service experience. The juxtaposition between higher rates and these service delivery hiccups have left certain customers dissatisfied, longing for the previous level of service they once enjoyed.
Ahad&Co CPA is reported to maintain excellent communication with clients throughout the tax season, offering constant updates and making the process easy through their use of a user-friendly portal for document uploads and streamlined communication.
Yes, according to customer reviews, Ahad&Co CPA not only handles tax filings but also assists clients with understanding and taking advantage of relevant tax laws, loan and grant applications, as well as providing email updates on changes that could benefit their clients.
While the majority of reviews are positive, some clients have voiced concerns over a decline in personalized strategic planning, higher fees, and communication issues due to hiring staff with limited English proficiency.
Ahad&Co CPA is a boutique tax accounting firm that provides high-quality, personalized services to businesses and individuals. We work with our clients to help them achieve their goals through our expertise in tax planning, tax preparation, and other financial services that can help improve their bottom line.Our goal is to use our expertise to help you have more time for what's important in your life. Besides, we are committed to helping our clients reach their financial goals by developing innovative strategies tailored to their needs.We do this by building long-term relationships with our clients based on trust, integrity, and professionalism. Better still, we understand that every client has unique needs.
