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Agni Travel Ltd Reviews

Rated 2.6 based on 162 Reviews

Travel Agencies in Ryde

1, Ryde Business Park, Nicholson Rd, Ryde PO33 1BE

Published on
October 10, 2025
Last updated
October 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 0% of Agni Travel Ltd's customers had a positive experience.

Positive
0%
Neutral
0%
Negative
100%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Agni Travel Ltd?

Trustguide extracts key phrases from reviews about Agni Travel Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 10, 2025, 162 customers have reviewed this business and rated it 2.6 Star out of 5. Trustguide conducted an in-depth analysis of Agni Travel Ltd's publicly available reviews View source

Xbmc 66 rated Agni Travel Ltd 1 stars
2 months ago
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We stayed at Villa Premium F and were very disappointed, especially considering we had stayed in another villa by the same property manager, built in the same year and had a much better experience there. Before booking, we explicitly asked if we would have a private parking space and were told “yes,” but that turned out to be completely false. The communication between the travel agency and the property manager was very poor. The villa itself is about 6–7 years old. Apart from low water pressure, most things worked well. However, the pool lighting took five days to be fixed, so we couldn’t swim in the evenings. The water in the pool was cloudy for the entire stay, despite multiple complaints to the manager. To make matters worse, the price is outrageously high. This was our eighth year in a row visiting Fethiye, and the rental price has doubled each year while the villa itself remained unchanged. The cost is no longer justifiable, and we won’t be coming back. Fethiye remains a beautiful place with friendly locals, but the artificially inflated prices have put us off completely, which is a real shame, as we were seriously considering buying a house here.
S rated Agni Travel Ltd 1 stars
4 months ago
I would not recommend this travel company one bit. They cancelled our villa booking, without our permission, even though we had paid the full amount, deposit and balance months before they cancelled. It coincided with them putting up the cost of the villa, and they obviously thought they could make more profit, which is a disgusting way to treat early bookers. So we had been looking forward to our holiday, they cancelled, and furthermore refused to give us a refund! So I contacted credit card company and did a section 75 claim, and won back the full amount. What helped was Agni didn't know who they were dealing with, I took copies of terms and conditions when I booked and again when they cancelled, it was clear they had tampered with the t&cos and tried to impose these new terms on me. I also presented full email history to the Credit card company The credit card company put their most senior inspector on this case, who used to work for the Police, lucky me, she was delighted to help me and was disgusted by the way Agni had acted and apparently it wasn't the first time. So if you book with Agni Travel, don't try to look forward to your holiday too much, it's likely to be cancelled if and when they get greedy. My advise DONT BOOK AND FIND ANOTHER FIRM YOUVE BEEN WARNED Ignore trustpilot reviews they are not genuine, a careful inspection reveals they are all written in a certain style
Christopher ficadiére rated Agni Travel Ltd 1 stars
4 months ago
At the first I was pleased by the smoothness of the process to rent a villa for Lanzarote. Everything started when we entered the villa which was not cleaned and we found mold and and huge smell of Humidity inside. The villa was not well maintained and I couldn’t use the jacuzzi. I tried to contact them but no one answered during my stay. The only contact I had was to tell me to leave on time at check-out. I tried to get a refund for their lack of customer service and they only refund me 200€. My best advice DO NOT BOOK WITH THIS PROPERTY AGENT. They are not professional and don’t care about their customer.

Reviews Summary

The overall sentiment expressed in recent customer reviews of Agni Travel is strongly negative. Common feedback points to dissatisfaction with villa conditions, misleading or poor communication, and lack of effective problem resolution. Several reviewers highlight significant issues such as unaddressed maintenance problems, unexpected cancellations, and challenges in obtaining refunds. A few guests reference poor experiences with agents and allege inconsistent or unfair business practices, while limited positive remarks focus on a smooth booking process before issues arose.

Recurring themes include poor property maintenance across destinations like Lanzarote, Cyprus, and Turkey, lack of cleanliness, insufficient customer support, and unresolved disputes regarding compensation or refunds. Guests frequently note communication difficulties with Agni Travel representatives and report feeling unsupported when problems emerged with amenities or accommodation quality. Safety concerns and misaligned expectations between clients and property managers also appear as notable patterns in the feedback.

In summary, Agni Travel is regarded as unreliable by its user base, especially for villa rentals in locations such as Fethiye, Lanzarote, and Cyprus. The company's reputation in these destination markets is harmed by consistent reports of unaddressed maintenance, perceived dishonesty, and unsatisfactory refund policies. Most reviews suggest caution when booking with this travel agency.
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Frequently Asked Questions About Agni Travel Ltd

How are property maintenance issues handled by Agni Travel?

Based on customer reviews, guests who encountered maintenance issues often experienced delayed responses or incomplete resolutions. Several complaints mention that reported problems such as pool cleanliness or equipment failures were not promptly fixed, resulting in reduced satisfaction during the stay.

What is Agni Travel's refund and cancellation policy?

Multiple reviews report difficulties obtaining refunds after cancellations or major issues, with some customers resorting to credit card chargebacks. There are also mentions of changing terms and conditions, so it is important to thoroughly review the policy details prior to booking.

Does Agni Travel offer customer support during the stay?

Reviews indicate inconsistent customer support. Some guests found it difficult to reach staff or receive timely assistance while experiencing problems at the property. Clear communication regarding expectations and available support may be necessary before booking.

About Agni Travel Ltd

Travel Agencies
Agni Travel operates as a travel agency specializing in villa rentals in various international locations, including Turkey, Cyprus, and Spain's Canary Islands. The company works with property managers and online platforms to market holiday accommodations to travelers, facilitating bookings and providing key information about each property.

Operationally, Agni Travel acts as an intermediary between property owners and customers, handling booking inquiries, confirmations, and payments through both their website and third-party platforms like Airbnb and VRBO. The agency coordinates with local property managers and maintains communication channels for handling guest queries and property maintenance issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.