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Advantage Finance Reviews

Rated 4.5 based on 1906 Reviews

Acorn Business Park, Unit 7 Moss Rd, Grimsby DN32 0LW

Financial Services Grimsby

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment in customer reviews for Advantage Credit’s car finance service is strongly positive. Reviewers consistently mention staff members by name, such as Jemma, Jo, and Bayley, highlighting their compassion, professionalism, and helpful communication during the finance process. Many customers comment that the team is understanding and flexible, especially during financial hardship. There is a single negative review, mainly focused on inconsistent loan offers and perceived poor communication.

Frequent themes in the feedback revolve around the speed of responses, clear explanations, and support through every step of the process. Multiple customers report needing urgent help and found the team responsive. Specific mention is made of tailored accommodation for customers in financial difficulty, as well as satisfaction with transparent communication and smooth completion of transactions. The role of individual team members in delivering a personal and reassuring experience is a standout factor.

Overall, Advantage Credit is regarded as a reputable and reliable provider of car finance services based on reviewer comments. Customers in the region repeatedly value the professionalism, flexibility, and support offered by staff. Strong repeat business and positive personal interactions underpin the company’s well-regarded reputation in the car finance sector.
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What Customers Are Saying About Advantage Finance?

super compassionate and as flexible as possible

Customer service here is unsurpassed

they where completely understanding

I would highly recommend

Jemma was fantastic and so helpful

Bayley was brilliant from start to finish

help from start to finish

I will keep using them for future purchases

extremely helpful in getting me the right finance option

Trustguide extracts key phrases from reviews about Advantage Finance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Advantage Finance's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Advantage Finance Ratings

5

As of Based on 1906 revies as of Jul 10, 2025

Advantage Finance Score

90%

As of Based on 1906 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 1906 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Advantage Finance's publicly available reviews View source

Joseph Young rated Advantage Finance 5 stars
2 months ago
Great Experience both over the phone with Jamie and others at Advantage Credit. Fell into arrears in December 2024 after being made redundant / company went into administration . Advantage Credit were super compassionate and as flexible as possible within the boundaries of the agreement. Back on my feet with a new job in Feb 2025 and back paying as I should be the agreement and a slight increased monthly payment to ensure I catch up on the arrears . Would have been devastated to lose my car as the car is specifically adapted for my three Autistic , disabled children All I can say is thank you for being honest, understanding and compassionate within the boundaries of the agreement . Final Note and advice to anyone is contact , contact, contact ; don't go silent thinking if you ignore the problem it will go away ; the best thing is to talk and update no matter how difficult you find it . We all go through bumps in the road and I know it’s hard and sometimes pride that stops us making that call, but in my experience, Advantage credit explained everything clearly and compassionately . Thanks again
Jane Nyaga rated Advantage Finance 5 stars
a week ago
Jemma was like a breath of fresh air from the moment I began interacting with her. Patiently explained everything and ensured I understood before proceeding to the next stage. I came over to Advantage after a bad experience from a different company so was nervous about how this interaction would go. But that didn't last long as soon as I began to speak with Jemma I knew things would go smoothly and they did. I can't thank her enough especially the speed with which she moved through all the different stages ensuring I had a response on the same day. Looking forward to drive my new car. THANK YOU JEMMA, YOU ARE A GEM TO BE TREASURED!! And thanks to Jo too with whom I had a little interaction and she offered reassurance following my bad experience elsewhere. Glad I came through to you Jo and thank you for looking at my account and offering a good deal, thank you for your kind words. Customer service here is unsurpassed. All the other car finance companies need to borrow a leaf from you all. What a team!! Such lovely people!! Thank you all!!
John Quake rated Advantage Finance 5 stars
a week ago
I have to say these people are fantastic to deal with, i lost my job and for three months they cut my payment sin half ok i need to pay them at the end that fine, but they where completely understanding and if you going to miss a payment let them know early and they will accommodate brilliant company cant fault them. I think anyone who is posting a bad review. I probably a sour nose person, who when "THEY MAKE A MISTAKE" blame the cs rep, this company is excellent anyone here saying they didn't like the service, its because you gave yourself that service and where probably rude in the latter

Frequently Asked Questions About Advantage Finance

What kind of support is available if I experience financial hardship during my car finance agreement?

Reviewers highlight that Advantage Credit staff show compassion and flexibility if you face financial difficulties. The team often works within agreement boundaries to adjust payments or schedules to help customers keep their vehicles.

How quickly can I get a response and finalize my car finance application?

Many customers report receiving same-day responses and fast processing of their applications. Staff are noted for moving through different stages quickly and keeping customers updated until payment to the dealership is completed.

Are individual staff members involved throughout the finance process?

Customers frequently mention direct interactions with specific team members, who guide them at each step from application to completion. Personal communication and clear explanations are consistent features noted in reviews.

About Advantage Finance

Financial Services
Advantage Credit is a car finance provider that offers financial solutions for individuals seeking to obtain vehicles. The company operates within the financial services and automotive industry, focusing on facilitating car loans and credit agreements for customers needing new or replacement vehicles.

The company conducts its business primarily through direct customer interactions, including phone and email communication. Its processes involve detailed application assessments, transparent communication about agreements, and timely payment handling between customers and car dealerships. The service is delivered with a focus on flexibility and adaptation to individual circumstances.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.