Acima Reviews

Do not deal with Acima they have hidden fees I called to pay my account off they gave me my total but then didn’t tell me about the additional taxes they were going to charge me they taxed me on the already taxed total!!! The reps give incorrect information at the customers expense and there isn’t anyone at all that handles complaints or issues they record the calls but don’t listen to them they will argue you down that even though the rep said the wrong thing I still have to pay more if you want to purchase the lease I called to pay it off doing the right thing argued for 2 hours with their sorry customer service it’s not a very customer service oriented business if you don’t properly address the wrong information your employees give out nor address the customers that pay their bills , concerns you side with the wrong doings of your employees???!!! Give me the right information in the beginning so I can make an informed decision and stick with what you say yet they Still refused to take my payment unless I pay the higher amount this company has FRAUDULENT ways do not deal with them go to SNAP or even BREAD finance great customer service no hidden fees you pay what was initially said to pay off your account they don’t increase it without notice like ACIMA the digital care team is fraudulent there’s no digital care team that’s just Acima trying to make it look like they are to resolve the problem my account has gone up even more contrary to what the supervisor said Aldrin lied