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Ace Handyman Services Central Houston

Ace Handyman Services Central Houston Reviews Summary

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Handyman | Houston, TX

3815 Garrott St Suite 203, Houston, TX 77006, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ace Handyman Services Central Houston?

As of Mar 13, 2024, 207 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Ace Handyman Services Central Houston's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 16, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ace Handyman Services Central Houston's customers had a positive experience.

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Ace Handyman Services Central Houston

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Ace Handyman Services Central Houston's customer reviews analysis

Ace Handyman Services Central Houston has a mixed reputation based on recent customer reviews. There are recurring themes of high-quality craftsmanship and customer satisfaction, with specific handymen like Caesar and the coordination by Tina receiving commendation for exceptional service. Quotes and final prices are reported to be very close, suggesting transparent pricing. However, a negative experience regarding door installation—featuring dissatisfaction with the work quality, a mess left behind, and unprofessional conduct—is a stark contrast to the otherwise positive feedback. This suggests inconsistency, with experiences varying depending on the specific craftsman assigned to the task.

Positive Feedback

The majority of customer feedback for Ace Handyman Services Central Houston highlights several positive aspects. Customers appreciate the professionalism, punctuality, and skill level of the craftsmen, often mentioning individuals by name, implying a personal level of service that resonates with clients. The coordination and communication, particularly from dispatch personnel such as Tina, are lauded for efficiency and effectiveness. The ability of the handymen to repair diverse issues such as drywall and leaks, match painting, and carry out 'make ready' repairs for real estate purposes, speaks to the versatility and quality of the services provided. Moreover, customers benefitted from the craftsmen's advice and the transparency of adjusted pricing when work was complete in less time than expected.

Concerns and Threads

Despite several positive reviews, Ace Handyman Services Central Houston has faced criticism regarding the execution of some services. The most notable negative feedback concerns a door installation described as a 'disaster' with a final result leaving the customer with additional repair and clean-up work. The words 'slow' and 'unprofessional' used in this context indicate a lapse in service quality and customer care. While this instance is an outlier within the range of reviews, it highlights the potential variability in service quality, which could negatively impact prospective customers' perceptions and decision-making.

Frequently asked questions about Ace Handyman Services Central Houston

Can I expect Ace Handyman Services Central Houston to arrive on time and complete work efficiently?

Based on customer reviews, handymen from Ace Handyman Services Central Houston are noted for being punctual and professional. Customers have commented positively on the efficient completion of tasks.

How accurate are the quotes provided by Ace Handyman Services Central Houston?

The reviews suggest quotes are closely aligned with final prices, indicating transparent pricing practices. Most customers experienced a minor difference between the quoted and the final price.

Are there any services that Ace Handyman Services Central Houston is criticized for?

There is a report of dissatisfaction with a door installation service that was described as a disaster, involving additional repair and cleanup by the customer. This suggests that while many experiences are positive, there may be occasional lapses in service quality.

Recent customer reviews and testimonials for Ace Handyman Services Central Houston

Ace Handyman Services Central Houston
DeShawnda Echols
1-Star
6 months ago
I would not recommend ACE Handyman Services for door installation. The installation was a disaster. The installer left a mess. I had to repair and paint the drywall and door frame after he left. They sent one worker who was slow and unprofessional.
Ace Handyman Services Central Houston
Luke McAdam
1-Star
3 months ago
I have used Ace Handyman Services on a number of occasions for mending drywall damage, baseboard fitments and interior painting. The service is great, my quote was dollars away from the final price, the team are very responsive and the quality of work is second to none. I will be using them again. Services: Flooring repair, Home maintenance & repairs, Drywall installation, Interior painting, Drywall repair
Ace Handyman Services Central Houston
Frank Eldredge
1-Star
2 months ago
Caesar did an excellent job with a dry wall repair of some nail pops and torn patch in the ceiling. After he finished, the parts of the wall he repaired were perfectly done as if nothing ever happened. Great work to him and the Ace Handyman team.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
207
reviews
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About Ace Handyman Services Central Houston

Handyman

Handyman Services, Residential and Commercial.

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