Lawn Care
Ace Gardening London
Ace Gardening London

Ace Gardening London Reviews Summary

Rated 4.9 Star based on 182 Reviews

Verified by
Overall Rating
Published on
January 16, 2024
Last updated
March 13, 2024

What do customers think about Ace Gardening London?

Ace Gardening Services garners a reputation for professionalism and customer satisfaction based on recent customer feedback. Common themes across the reviews are their efficiency, attention to detail, and the professional demeanor of the staff. Customers frequently commend the responsive communication, the company's ability to commence work shortly after service agreement, and timely completion of tasks. There is a discernible trend of customers highlighting the neatness and enhanced aesthetics of their gardens post-service, with particular note of the company's thoroughness in tidiness and garden waste clearance. The reoccurrence of phrases such as 'would definitely recommend' and expressions of intent to reuse the services indicate a strong overall customer experience and satisfaction with the services provided.

Positive Feedback

Customers express considerable satisfaction with the prompt and effective communication, demonstrating Ace Gardening Services' commitment to responsive customer service. Reviewers have consistently remarked on the professionalism and friendliness of the team, a factor contributing significantly to the positive experience. The company's efficiency is highlighted by reports of quick project initiation and punctuality, reinforcing their reliability. The meticulous garden work, including lawn maintenance, hedge trimming, and weed control, is frequently lauded, often resulting in referrals and repeat intentions. Moreover, the added services such as garden waste removal, power washing, and landscaping design have been favorably received, underscoring the company's versatility in garden care.

Concerns and Threads

Despite the overwhelmingly positive reviews, a discernible area for improvement involves managing customer expectations for the scope of work. For instance, one customer mentioned the need for additional booking due to underestimation of a job's extent. This points to a potential need for more thorough preliminary assessments to ensure complete clarity and preparation for the tasks ahead. While such feedback was limited, it suggests that better upfront communication regarding the service scope could enhance customer contentment even further.

Frequently asked questions about Ace Gardening London

How quickly can I expect Ace Gardening Services to start work after agreeing on a plan?

Ace Gardening Services is recognized for their quick response time in commencing work, often starting within a couple of days after finalizing a service agreement.

Do Ace Gardening Services provide clean-up after completing their garden work?

Yes, an aspect that consistently impresses customers is the thorough clean-up that Ace Gardening Services conducts following their maintenance and landscaping work.

Are the staff from Ace Gardening Services communicative and professional?

Customers have frequently praised the staff for being communicative, polite, and professional, leading to a very satisfactory service experience.

What are customers saying about Ace Gardening London

Ace Gardening London
Maria Uchi
3 months ago
They did a great job cleaning up my garden. Really nice guys and very professional. Would not hesitate to use them again. Thanks so much
Ace Gardening London
Geo Suan Chen
4 months ago
The team that came is excellent! They are meticulous, yet so efficient and even went out of their way to help us with clearing an old bag of garden waste that I had forgot about. The garden looks so lovely and even the robins came to visit this afternoon. Services: Lawn mowing & maintenance, Weed control, Hedge trimming
Ace Gardening London
Adrian dJ
7 months ago
Very happy with the service provided by Ace garden Maintenance. The team were super responsive. Once we had agreed on a plan, they were able to begin the work with a couple of days. They turned up on time and completed the work exactly as stated. Highly recommended Services: Hedge trimming, Lawn pest control
Read all reviews

About Ace Gardening London

Lawn Care

​Ace Maintenance Services offer friendly and professional Landscaping and Garden Maintenance services based in London. We are passionate about gardens, so whether you are planning the complete renovation of outdoor space, an addition to an existing garden or need help with garden maintenance, you can be reassured that we are the gardeners in London you can rely on!We service all areas around London, take away all waste and offer flexible time slots to suit your schedule.Whether a one-off tidy, regular garden maintenance, hedge trimming or turfing services - give us a call to discuss your requests and to receive a hassle-free quote. Your best option