The reviews of Accounts and Legal indicate a robustly positive company reputation with a client experience that centers on professionalism, knowledge, and a proactive stance toward service. Clients have continuously praised individual accountants and the team at large for their thoroughness in understanding the businesses they service, as well as their push toward optimizing the client's financial performance. A particular emphasis lies on personal connection and responsiveness, with employees such as Amy, Ewan, Fiona, and Shagun personally highlighted for their standout contributions. The firm appears to not only meet expectations but also exceed them in areas like tax, legal, account setup, and business development over varying periods. Despite the deeply positive feedback, the absence of explicit criticisms makes it difficult to identify areas of improvement directly from these reviews.
Accounts and Legal excels in providing personalized services tailored to each client's specific business context, with accountants like Amy, Stuart, and Shagun receiving high praise for their exceptional dedication and performance. The ability to foster business growth, from early developmental stages to profitability, is noted as a key strength. The team’s proficiency extends to areas such as setting up accounts, VAT management, and payroll services, as well as strategic planning for business development. Clients also highlight the relief they feel from the anxiety surrounding key business dates due to the firm's proactive planning. The consistent availability and helpfulness of staff, alongside their timely and knowledgeable responses, contribute significantly to customer satisfaction and confidence in the firm.
The collected reviews do not present explicit negative feedback, thus making it challenging to assess any particular shortcomings within Accounts and Legal's service offerings. The unanimous positivity, while beneficial for the company’s image, may not provide a comprehensive insight into the customer experience spectrum. There is a potential for selection bias if negative feedback is not being captured or not present, limiting the scope of critique and critical insight. A balanced perspective necessitates the acknowledgment of the possibility of less favorable reviews existing outside this collection, though not evidenced in the data provided.
Accounts and Legal offers broad and flexible services suitable for a range of business types and sizes, from startups in their developmental phase to established businesses expanding their operations. Their services encompass accounting, legal advice, tax assistance, and business forecasting, indicating a fit for companies seeking comprehensive financial management support.
Client reviews consistently note the responsiveness and availability of Accounts and Legal's team. The staff, including accountants and payroll specialists, are praised for their proactive approach and timely assistance in addressing client needs, reflecting a commitment to efficient communication.
Yes, clients express a sense of partnership and growth facilitated by Accounts and Legal. The firm is credited with contributing to the transition of businesses from nascent stages to profitable ventures, reflecting their ability to support long-term financial health and business development.
We're the go-to small business accountants in Manchester, providing a unique legal offering, and winning Xero's Large Firm of the Year 2023.Whether you're looking to grow your business, or just want to free up more time, we're committed to helping you achieve your dreams.Offering a wide range of services, we help small business owners with cash flow forecasting, business plans, statutory accounts, VAT, management accounts, payroll, and support with the buying and selling of other businesses.Contact us or come visit our branches in Manchester, London, Liverpool and Brighton.
