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Abelini Reviews

Rated 4.8 based on 217 Reviews

14 St Cross St, London EC1N 8UN

Jewellers London

Published on
July 29, 2025
Last updated
July 29, 2025

Reviews Summary

The overall sentiment towards Abelini, a jewellery company, is overwhelmingly positive based on recent customer reviews. Reviewers consistently mention high-quality rings, exceptional customer service, and strong communication throughout the purchasing process. While one review notes a minor defect with an initial delivery, the company’s rapid resolution of the issue is highlighted as a positive aspect, rather than a criticism.

Common feedback includes appreciation for the ability to customize jewelry through features like the ring builder tool, secure and reliable delivery—often via Royal Mail Special Delivery—and clear updates regarding order progress. Customers frequently reference knowledgeable and helpful staff, specifically naming Neil and Ruth, and praise both the product craftsmanship and the seamless handling of order modifications such as resizing and returns.

Overall, Abelini is regarded as a reputable and reliable jewellery company in the region, known for its attentive service and high-quality products. Many reviewers are repeat customers or express intentions to return, reinforcing a perception of trust and satisfaction among shoppers.
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What Customers Are Saying About Abelini?

customer service with great level of communication

absolutely stunning

highly recommend

exceptional, the customer service is brilliant

the ring is beautiful

seamless, our wedding rings arrived

absolutely beautiful

absolutely stunning

great craftsmanship

customer service is truly exemplary

Trustguide extracts key phrases from reviews about Abelini and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Abelini's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Abelini Ratings

5

As of Based on 217 revies as of Jul 29, 2025

Abelini Score

100%

As of Based on 217 revies as of Jul 29, 2025

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Customer Reviews

As of Jul 29, 2025, 217 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Abelini's publicly available reviews View source

moe shaa rated Abelini 5 stars
a week ago
Amazing customer service with great level of communication ensuring you have a ring perfect for your special occasion. Ring just arrived today and is definitely not short on quality. Definitely making this place my permanent home for buying future pieces.
Selim Firat Yilmaz rated Abelini 5 stars
a week ago
Purchased a ring from Abelini, and it’s absolutely stunning. We were so impressed that we also ordered our wedding bands from them. The company kept us updated throughout the entire process, and their customer service was truly outstanding. The ring builder tool is also amazing.
stephen brazil rated Abelini 5 stars
a week ago
Top service, highly recommend. Ordered online using their ring builder tool, comparing ring colours with diamond shapes and sizes until I found what I wanted. Excellent, easy to understand information to educate the buyer on the 4 C's, cut, clarity, colour and carat, allowing me to truly build the ring I wanted that also suited my budget. Excellent range of ring types and stones available. Communication with regard to the build and shipping of the ring was good with regular updates and ring arrived on time via secure post. End result, a fiancée who was blown away with her ring. Would highly recommend, will use again.

Frequently Asked Questions About Abelini

Can I customize or personalize my jewellery before purchasing from Abelini?

Yes, Abelini offers a ring builder tool online, allowing customers to choose from different ring colors, diamond shapes, sizes, and other features to personalize their jewellery before purchase.

What is Abelini's process for resolving order issues such as defects or incorrect sizes?

If there is a problem with your order, such as a defect or sizing issue, Abelini provides a straightforward resolution process, including prompt replacements or resizing and maintaining regular communication until the issue is resolved.

How is jewellery delivered when ordered from Abelini?

Jewellery from Abelini is typically shipped via secure and trackable delivery services such as Royal Mail Special Delivery, ensuring packages arrive safely and on time. Customers receive tracking information prior to dispatch.

About Abelini

Jewellers
Abelini is a company specializing in the design, customization, and sale of jewellery items such as rings, earrings, bracelets, and wedding bands. Its products are available online, with customers able to use digital tools to build or personalize their pieces before purchasing. The company operates through a streamlined e-commerce platform, utilizing secure, trackable shipping services for delivery. It provides knowledgeable support with frequent communication throughout the order process, including updates, sample rings, and user guidance for sizing and customization. Order adjustments, such as ring resizing, are handled promptly and efficiently.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.