Common feedback includes appreciation for the ability to customize jewelry through features like the ring builder tool, secure and reliable delivery—often via Royal Mail Special Delivery—and clear updates regarding order progress. Customers frequently reference knowledgeable and helpful staff, specifically naming Neil and Ruth, and praise both the product craftsmanship and the seamless handling of order modifications such as resizing and returns.
Overall, Abelini is regarded as a reputable and reliable jewellery company in the region, known for its attentive service and high-quality products. Many reviewers are repeat customers or express intentions to return, reinforcing a perception of trust and satisfaction among shoppers.