AAA Discreet Investigation, spearheaded by Pedro, enjoys a generally positive reputation marked by Pedro's professional skill set and diligent work ethic. Many customers commend Pedro's efficiency, vast knowledge base derived from his law enforcement background, and his ability to deliver comprehensive and timely results, particularly in sensitive situations such as child custody cases. Clients find Pedro to be personable, honest, and communicative, fostering a strong element of trust. However, there is a noted inconsistency in the client experience, with a minority of reviews citing a lack of satisfactory interpersonal communication, particularly through exclusive texting, and an unwillingness to allow for in-depth queries and discussion, leading to an overall disjointed customer service experience for some clients. The presence of both strong commendations and pointed criticisms suggests the company's customer experiences are not uniform, which may indicate variability in service quality or possible misalignments in expectations between the investigator and certain clients.