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A1 Garage Door Service Reviews

Rated 4.8 based on 7923 Reviews

3254 E Broadway Rd, Phoenix, AZ 85040, United States

Garage Door Companies | Phoenix, AZ

Published on
March 15, 2024
Last updated
March 15, 2024

Reviews Summary

The compilation of reviews for A1 Garage Door Service presents a consistently commendable picture of the company, characterized by the knowledgeable, professional, and customer-oriented demeanor of its staff. The technicians, notably Justin, Zach, Curtis, Dylan, Brandon, Andrew, Jason, Thomas, Carl, Tiger, Alex, and Eddie, receive praise for their expertise and diligence in not only carrying out requisite repairs and installations but also offering detailed explanations and education on the functioning of the garage doors. The reviews demonstrate a pattern of technicians going beyond mere service provision to ensure customer satisfaction and trust. Instances of prompt responsiveness to emergency calls and honoring warranties further contribute to the overarching positive client experience. Customers express satisfaction with the tangible improvements in the functionality and noise levels of their garage doors post-service. The company appears to successfully integrate professionalism with a strong emphasis on customer engagement and care.
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What Customers Are Saying About A1 Garage Door Service?

Trustguide uses AI to extract key phrases from reviews about A1 Garage Door Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of A1 Garage Door Service's customers had a positive experience.

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A1 Garage Door Service Ratings

5

As of Based on 7923 revies as of Mar 15, 2024

A1 Garage Door Service Score

As of Based on 7923 revies as of Mar 15, 2024

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Customer Reviews

As of Mar 15, 2024, 7923 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of A1 Garage Door Service's publicly available reviews View source

E G rated A1 Garage Door Service 5 stars
3 weeks ago
As you can imagine, having to replace garage doors parts is not high on anyone's list of 'wants', but Justin made this process SO easy; he was kind, and took the time to explain the process, our financing options, and made sure we understood how the parts all worked together as a whole. At no point did we ever feel that we were being sold something unnecessarily. By the time all the work was done, it was clear that Justin knew exactly what he was doing, and the end product (a smooth, quiet open and close) reflected his ability, and technical prowess. We would absolutely would do business with A1 again, and that is in large part to Justin, and his friendly disposition, and professional manner.
Jenny Robinsun rated A1 Garage Door Service 5 stars
a month ago
All staff professional and personable. Tech Zach was respectful, professional, thoughtful, knowledgeable and on time. Every new install needs a magnet and or contact number if anything goes wrong but ,more importantly, readily available for sharing with neighbors ON the back of the door. I’m not going in the house or pulling out my phone, they can have a magnet or photograph the info needed to become a customer. 👍🏿
Will Thomas rated A1 Garage Door Service 5 stars
a month ago
We recently had a new garage door package installed and unfortunately one of our brand new springs broke about 12 months after it was replaced. I was a little concerned at first about whether or not it would be covered under warranty but after getting to the right person, they were able to cover the repair at zero cost to me! And they replaced both springs and performed comprehensive inspection of the door which also included replacing the rollers and cables!! At the end of the day A1 took great care of us and we are more than 100% satisfied! Thanks Curtis!

Frequently Asked Questions About A1 Garage Door Service

Can I expect A1 Garage Door Service technicians to educate me about my garage door system?

Yes, according to the reviews, A1 Garage Door Service technicians are known to thoroughly explain the functionality and maintenance of your garage door system, ensuring you understand the work being carried out.

If I experience an issue with my garage door unexpectedly, how quickly can A1 Garage Door Service respond?

A1 Garage Door Service appears to prioritize promptness, with reports of same-day responses to emergency calls, depending on availability and scheduling.

Does A1 Garage Door Service support their work with warranties?

Yes, customer reviews indicate that A1 Garage Door Service honors their warranty commitments, covering repairs such as spring replacements at no additional cost if they fall under the warranty period.

About A1 Garage Door Service

Garage Door Companies
A1 Garage Door Service is a family owned and operated garage door repair and installation company based in Phoenix, Arizona. We proudly serve the entire Valley from Scottsdale to Gilbert from Carefree to Chandler and everything in-between. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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