The overall company reputation of Ace's Garage Door Repair & Installation is positive, characterized by a pattern of timely responses, punctual service, and professional conduct. The customers consistently highlight the swift and efficient scheduling process, with same-day appointments being frequently mentioned as a significant benefit. Technicians, particularly Arthur, are often praised for their professionalism, courteous demeanour, and ability to communicate issues and solutions clearly to customers. Several reviews point to the company's aptitude for dealing with urgent situations, offering emergency services, and saving customers' time by being prompt or even early to service appointments. The skill level of the technicians is underscored by mentions of comprehensive problem assessments and thorough repairs or installations, even going beyond the initial issue to rectify additional minor problems.