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A1 Door Company Reviews

Rated 5 based on 1872 Reviews

7741 Whitepine Rd, Richmond, VA 23237, United States

Garage Door Companies Richmond

Published on
June 30, 2025
Last updated
June 30, 2025

Reviews Summary

Overall sentiment toward A1 Door Company’s garage door services is strongly positive, as reflected in a broad range of detailed customer reviews. Reviewers consistently note punctuality, thorough communication, knowledgeable staff such as Austin, Adam, Josh, Bill, and Tim, and clear explanations of repair options. While costs for repairs are occasionally mentioned as a drawback, customers appreciate financial flexibility and no-pressures sales approaches, demonstrating trust in both workmanship and advisory methods.

Frequent themes across the reviews include rapid response times during emergencies, professional and courteous technicians, straightforward scheduling, and convenient finance options. Customers spotlight specifics such as up-front technician bios, timely arrivals, explanations of repair needs, and smooth booking processes. Many reviews stress the significant improvement in garage door function and highlight satisfaction with both repairs and new installations.

Based on this feedback, A1 Door Company has established a reputation for reliable, efficient garage door repair and installation services. The company is regarded as a dependable choice in its region, often recommended to others, and frequently earns repeat business due to consistent results and high service standards.
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What Customers Are Saying About A1 Door Company?

the epitome of what customer service should be

top class and I would recommend them

Excellent response time, very professional!

I couldn’t be happier.

We will definitely be using them again

the entire experience was flawless

very well satisfied with the results

could not be anymore impressed

job well done!

so easy to work with

Trustguide extracts key phrases from reviews about A1 Door Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of A1 Door Company's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

A1 Door Company Ratings

5

As of Based on 1872 revies as of Jun 30, 2025

A1 Door Company Score

100%

As of Based on 1872 revies as of Jun 30, 2025

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Customer Reviews

As of Jun 30, 2025, 1872 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of A1 Door Company's publicly available reviews View source

Lin Lane rated A1 Door Company 5 stars
a month ago
My technician Austin Monroe was the epitome of what customer service should be. Sharp attention to detail and presented and explained options for repair very thoroughly. I ended up selecting their “fix it free” warranty option. Now my door is setup so it won’t fail and if it does I don’t pay for repair ever again. I will be pointing anyone that needs garage door work in their direction and will be making sure Austin is their technician too!
Jonathan Greene rated A1 Door Company 5 stars
a week ago
The entire experience was great. From the time I scheduled the appointment to once the job was done. A1 was top class and I would recommend them to anyone. I obviously wasn't thrilled to have to spend a bunch of money fixing my garage door but Adam the technician was great. It never felt like he was trying to sell me things I didn't need. He gave me great advice and pointed out things I needed to know both for the current fix needed and potential future issues. If my door needs fixing in the future I will definitely call A1.
Anthony Carter rated A1 Door Company 5 stars
a week ago
Excellent response time, very professional! My wife and I had an emergency and when we called A1 they responded within a couple of hrs helped us with temporary repairs and within 5 days, replaced our garage door. Excellent service, Excellent technicians (Josh) Excellent company! Would recommend them to anyone in need of garage door services.....

Frequently Asked Questions About A1 Door Company

Will the technicians explain repair options and costs clearly?

Yes, technicians from A1 Door Company frequently explain all repair options, outline the benefits of each, and fully discuss potential costs, including any available warranty or financing options to help customers make informed decisions.

How quickly can A1 Door Company respond to emergency garage door repairs?

A1 Door Company commonly responds within a few hours for urgent garage door issues and can complete replacements within about five days. Fast response times and temporary emergency repairs are recurring themes in customer reviews.

Is financing available for costly garage door repairs or installations?

Yes, A1 Door Company offers financing, including options such as zero interest for one year, which can help customers manage expenses for larger repair or replacement projects according to several reviews.

About A1 Door Company

Garage Door Companies
A1 Door Company specializes in garage door services, including repair, replacement, and new installations. Operating in the garage door industry, they provide solutions for both emergency and routine needs. Their offerings encompass repairs, opener installations, maintenance, and consultations concerning various types of garage doors and accessories.

The company delivers its services through in-person visits by assigned technicians who are scheduled for on-site work. The process typically starts with customer appointment scheduling, followed by technician dispatch with advance notice, diagnosis of the issue, presentation of repair options, and completion of the agreed service. Financing and warranty options are available, and all communication and billing are managed directly with the company.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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