The overall reputation of Zen Lifestyle seems to be largely positive, with numerous customers praising both the staff and services offered. Specifically, therapists such as Jen and Jack are highlighted for providing professional care, and the positive results are frequently mentioned. The friendly and welcoming atmosphere is a recurring theme in customer feedback, as well as the capability of staff to offer personalized advice, such as the beneficial switch from brow waxing to threading. Despite its predominantly favorable reviews, Zen Lifestyle has faced criticism, especially in terms of up-selling products post-treatment, perceived pressure to rebook, and inattentive customer service at the reception. Additionally, there are accounts of dissatisfaction regarding the intensity of the massages and the disruption of relaxation by overly chatty staff during treatments. The central location, wide selection of advanced facials, and a generally professional environment are positive trends that consolidate its standing as a reputable beauty salon in Edinburgh.
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staff is always friendly
taken away really painful back
massage ANGEL
switch treatments and she explained
part of my daily summer routine
friendly and welcoming atmosphere
amazing and professional
best massage in general
most relaxing and indulgent Massage
massage remained very light
wasn’t very relaxing at all
completely ignored me
