Yours Clothing Reviews

The overall sentiment for Yours Clothing, a clothing store with locations including Birchwood and Warrington, is predominantly positive based on customer reviews. Reviewers consistently highlight staff friendliness, helpfulness, and respectful treatment, particularly towards disabled customers. However, there are notable criticisms regarding discriminatory behavior and difficulties with returns, showing that customer experiences can vary.

Frequent themes include the professionalism and helpfulness of staff, the range and organization of products, and the positive impact of respectful treatment for people with disabilities. Customers repeatedly reference positive staff interactions, especially when staff assist with accessibility needs and facilitate shopping for those with additional requirements. On the other hand, two reviews specifically mention abrupt or discriminatory behavior in the context of returns or mask policies, resulting in frustration and lost business.

Overall, Yours Clothing maintains a strong reputation for friendly and supportive service, especially in the Warrington and Birchwood areas. Despite isolated negative experiences—mainly concerning returns and discrimination—the company’s approachable staff and well-stocked stores foster customer loyalty and repeat visits in North West England.

Yours Clothing is a retail clothing store specializing in women’s apparel and accessories. It operates physical locations such as in Birchwood and Warrington, offering a broad range of clothing from essentials and workwear to evening outfits for various occasions.

Customers shop in-store, where staff assist with purchases, returns, and accessibility needs. The company’s workflow includes supporting orders, managing returns with receipts or statements, and providing direct assistance to those requiring extra help, such as arranging items in dressing rooms and helping customers with disabilities navigate the store.